5FM Fix your phones and communicate with your listeners!

I am extremely disappointed with the lack of communication and follow-up from 5FM. None of the contact numbers listed on the website are functional, as they indicate that the numbers do not exist. The email address and WhatsApp number previously used for communication have also gone unanswered.

I won the #Smirnoff21 competition on the 23rd of December and was advised that my details had been forwarded to Smirnoff for payment. Upon contacting Smirnoff, I was informed that the matter would be escalated to their director, as the delay reflects poorly on their brand.

It has now been over six weeks, and I have received no feedback, update, or resolution. This lack of response is highly disappointing and unprofessional, and I would appreciate urgent communication to clarify the status of the prize and expected payment.