Active since Sep 2016
11
Reviews
0
Industries
Reviews
11 reviews4 months ago
5FM Fix your phones and communicate with your listeners!
I am extremely disappointed with the lack of communication and follow-up from 5FM. None of the contact numbers listed on the website are functional, as they indicate that the numbers do not exist. The email address and WhatsApp number previously used for communication have also gone unanswered. I won the #Smirnoff21 competition on the 23rd of December and was advised that my details had been forwarded to Smirnoff for payment. Upon contacting Smirnoff, I was informed that the matter would be escalated to their director, as the delay reflects poorly on their brand. It has now been over six weeks, and I have received no feedback, update, or resolution. This lack of response is highly disappointing and unprofessional, and I would appreciate urgent communication to clarify the status of the prize and expected payment.
0 replies
9 months ago
1Life offering me Peace of Mind
With 1Life, my family is fully covered funeral and life cover sorted! Affordable, simple, and peace of mind guaranteed. I feel secure knowing my loved ones are taken care of with 1Life.
0 replies
10 months ago
Utterly disgusted!
Urgent Complaint – Expired/Off Chicken Product Dear Checkers Lambton, I am writing to formally lodge a complaint regarding a recent purchase I made at Checkers Lambton. I purchased Festive Fresh Chicken Wings from your store, with an expiry date clearly marked as 26/08/2025. However, upon opening the package, I immediately noticed a strong foul smell, and the chicken was clearly off and not suitable for consumption. This is extremely concerning as it poses a serious health risk to consumers. I take food safety very seriously, and it is disappointing to find such a product being sold under your brand. I kindly request that you: Investigate this matter urgently to ensure such products do not reach other customers. Provide me with feedback on the outcome of your investigation. Advise me on the process for receiving a refund or replacement. Please find the details below: Product: Festive Fresh Chicken Wings Expiry Date: 26 August 2025 Date of Purchase: 22/08/2025 Store: Checkers Lambton I trust that you will treat this complaint with the seriousness it deserves.
0 replies
32 months ago
Castle Lite.....false hope.....no response!
I was super excited to be the lucky winner with Castle Lite. I won the Limited edition moonbags in September #UltimateSendOff I have sent numerous messages on all platforms which are being ignored. Why give people false hope and ignore.....
0 replies
33 months ago
Bolt ******* de*****ing people of their last money!
On the 11th of September I booked a trip with Bolt there was a technical error when booking this trip which didn't allow me to use card as payment thus I had to switch to cash which I paid the driver in full R105. bolt deducted from my account for the same trip. I provided evidence of the deduction and they now refusing to pay me back. This is insanity how are they allowed to treat people this way! Case no. 268071071 Feedback from Bolt. Thank you for getting back to us. Kindly note that the other R 105 was for a canceled ride that you did not take our system subjected the trip to a preauthorization fee of R105. This happened the moment you requested this trip. Preauthorization is the process that is app**** to all cards on the Bolt platform to check whether the card has sufficient funds. However, this payment did not go through because an error occurred and the money was not deducted. Please note that you can confirm this with your bank. Evidence can be provided in forms of a bank statement.
0 replies
41 months ago
Sadly disappointed
Waterfall City - Mall of Africa Shopping Center What was meant to be a beautiful experience that was planned for over a month my family and I were sadly left disappointed. I won a competition and R1000 was loaded to my ShÔping app (My ZAKA) this was a blessing as the sole provider of my family I could finally plan a fun filled trip for my family. Our first stop was Burger King and the experience and service received was awesome. Second stop was Krispy Kreme duration spent in the shop with 4 kids over an hour! After successfully placing our order and the ladies already preparing our drinks and doughnuts packed when informing them of My Zaka they experienced problems processing the payment after 3 tries the manager went to center management to seek guidance to only be informed that the card machine is not working and will be replaced on Tuesday (fancy that after waiting for so long to be told that) needless to say my family was disappointed. Chicken Licken did not even bother to assist the cashier took some device from under the counter and swiped for our transaction and said the transaction was declined and was not even aware of My Zaka after standing in a long queue waiting. Mochachos attempted twice and said they are not familiar with the way My Zaka works we were forced to go back to Burger King as the ONLY participating store where we could redeem our voucher. With the huge billboard advertising My Zaka it saddens me that the participating stores listed is not familiar with the process or in a position to assist customers. I felt that my entire experience was disastrous having to explain to my kids why our plans did not go as planned and how something that was meant to be a blessing turned out to be humiliating by all your stores. As a training manager I feel that all staff should be aware of how the process works to make the customer experience memorable that was not the case and needs to be urgently resolved.
0 replies
55 months ago
KFC voucher winner - turns sour!
Reference Number: CAS-781047-D9L8D7 Date: 13-Nov-2021 6:37 PM Subject: Voucher error I have been in contact with KFC Customer Care team since Saturday and have not received a response to my query. I won the Family Feud competition that afforded me a R200 KFC voucher 686784809435 received from Karabo Sethusha from G2connection. When I tried to redeem my voucher it stated there is a voucher error and my family was turned away. I followed the correct process from the onset and no one bothered to respond or attempt to assist me. This is the worst customer service experience ever!
0 replies
56 months ago
Disgust
What supposed to be a beautiful experience for my daughter turned into a nightmare! My daughter was assisted by one of your consultants in Fox street. My husband was not allowed to sit next to her during the process as we were adhering to the (covid regulations) and to our suprise your consultant issued her with a cheque card and funeral cover that is now been deducted from her account which is obviously insufficient funds as she is a student completing her matric. I know we all have targets to reach but this goes against treating customers fairly and this will surely be reported to the Ombudsman. I am left with utter disgust and upon calling your consultant from my recorded line her response was dismal "she is an adult" If she did a proper needs analysis she would be able to identify that she is not earning an income.
0 replies
68 months ago
Family left disappointed!
Good Day, We ordered a meal from the above mentioned store however the order we obtained for the chilli cheese burgers were all sent normal cheese as per pictures attached. This is the second time we opted for trying out the promotional products and from Rosettenville as it's closer to where I live however it's been a disappointment everytime. This actions from the store will make me no longer support McDs and my kids love your meals Please rectify the this as I tried lodging a complaint through the app however it refused to accept my receipt number. UP TILL TODAY WE HAVE RECEIVED NO FEEDBACK TO OUR COMPLAINT LODGED!
0 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (81.81818181818181%)