1 reviews | Active since Member
I would like to Share my experience with Cadbury consumer SA. As i have laid a formal complaint via email regarding a box of Astros purchased from a local Engen garage and the item was affected as if it was expired.. I was asked to send relevent details i have sent the barcode and dates pics etc they than requested a pic of the item i did say it would serve no purpose but my response was made as if nothing will be done by me purchasing a Box? This looks like you trying to fight back yet you have an affeted product that i intentionally bought another box today to validate its not only 1 box but the other as well i have all the evidence and stated this is the several time i have bought Astros and its like this. It could be halmfull to kids as they would not know better been kids to stop eating.. Now thats its brought to consumers complaints its taken lightly i could not even get a courtacy call to correct the matter yet i am willing to go store to store hand picking the affected boxed if i have to with a witness and social media broadcast what is going on if i as a customer am not satisfied or accormadated but been thrown from pillar to post.
I deserve proper feedback on what is going to happen to me as a client and the losses i have taken..
All pictures have been sent to relevent email ConsumerSA@mdlz.com
My details Aslam Dawood 079 388 7786 Aslam.sdwd@gmail.com