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Aslam D
Active since Jul 2019
8
Reviews
0
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Reviews
8 reviews3 months ago
Astros Affected
I would like to Share my experience with Cadbury consumer SA. As i have laid a formal complaint via email regarding a box of Astros purchased from a local Engen garage and the item was affected as if it was expired.. I was asked to send relevent details i have sent the barcode and dates pics etc they than requested a pic of the item i did say it would serve no purpose but my response was made as if nothing will be done by me purchasing a Box? This looks like you trying to fight back yet you have an affeted product that i intentionally bought another box today to validate its not only 1 box but the other as well i have all the evidence and stated this is the several time i have bought Astros and its like this. It could be halmfull to kids as they would not know better been kids to stop eating.. Now thats its brought to consumers complaints its taken lightly i could not even get a courtacy call to correct the matter yet i am willing to go store to store hand picking the affected boxed if i have to with a witness and social media broadcast what is going on if i as a customer am not satisfied or accormadated but been thrown from pillar to post. I deserve proper feedback on what is going to happen to me as a client and the losses i have taken.. All pictures have been sent to relevent email ConsumerSA@mdlz.com My details Aslam Dawood 079 388 7786 Aslam.sdwd@gmail.com
0 replies
20 months ago
Alexander forbes useless
2 months since i resigned from my job and no payout no response to mails i have 1 query email that escalated promised a turn around time of 2 days with her email i can attach i do not get a response daily follow up.. I am giving Alexander forbes 24 hours till i go media and make this official... 0793887786
53 replies
24 months ago
first national Bank underpromised
When my bank does not want to Assist in anyway . I was promised by credit I would be called it's 5 days I haven't received a response . My credit card increase cannot be met as I requested it to be increased logically why should I get approved for loans and other banks are Willing to come to the party .been a loyal Client I am disappointed with the help I am getting
53 replies
36 months ago
Mibco
Mibco Is not responding to my mails A claim made 4 weeks ago was not submitted and when I do follow upps I get nower the person that was supposed to process does not get back to us been unemployed and depending on that money they make us call follow up and no response I have names and I will be posting them up on socials should I not get any help from any autherity within the next 24 hours. 079 388 7786
0 replies
49 months ago
Credit card Application
3rd review 6 days ago I was asked to send supporting documents regarding my application of which I responded within 30 mins of the mail. Not a single agent takes the courtesy to call with a follow up neither a mail. Several emails sent.. Complaints via the app.. Frustration is building up to a point whereby one has to vent out to public and platforms to get service..
148 replies
49 months ago
Unsatisfied Client
Verry Unsatisfied for a client that is banking over 10 years cannot give me offers.. I have made several enquirys.. Agent calls but either cuts the call and never calls back or I have to repeat myself to several agents.. Promised feedback and never happens.. I am able to get credit from other banks accept my own bank how is this possible.. I still remain a loyal client by not closing the account nevertheless I would like to expose the truth so that it can be corrected And I get what I deserve.. Looking Foward to a senior contacting me.. I have no choice but to vent frustration here..
148 replies
82 months ago
Fnb how can we not help you
Once again I never just fail to have my large amount of money reversed but honestly my personal opinion to fnb is change your logo from "how can we help you" to " we cant help you" failing once again to reverse my large amount of money but also failed to contact me with not even 1 call after me laying a formal complaint on there site an ongoing transaction over 2 weeks gone fnb refuses to help me as a client making it look like it's totally my fault yet standard bankballito junction kind lady (Kimesha) been not my service provider goes out of there way to secure my funds and request documents to help me ... R70 000 could not be paid back to me severel requests done . Branch manager ballito junction refused to assist any further neither did he apologise allowed me to walk out of the bank without trying to establish and higher authority feedback ... is this the kind of banks we want to bank with knowing if there is an issue not a single backup plan neither do we have an explanation ... totally disgusted and I will make sure this gets exposed to a higher level... 1- 3483214150 1 - 3483214150 1 - 348 633 7231 1 - 3482836664
56 replies
82 months ago
Failed reversal
Been an Fnb cliant all my life I have now found out that I can be treated like as if I'm an outsider after making an instant clearence transfer of a large some into a standard bank account nevertheless the account number was short of the first 4 digits ,I realised it was wrong and rushed of to the bank been told it went into a suspense account and will bounce and be reversed withing 2 days. I waited and nothing happend it was already Saturday and we limited to deal with transactions hence weekend.. on monday morning I sent a reversal or recall form and only the next morning to get a reply saying it cannot be reversed as it was a pay and clear option.. I than went into the bank and called online banking to establish where is the funds after holding on and transferred to several consultants one managed to assist locating the funds and assured me it will be returned within 5-7working days.. with not a single update I had to do my own follow up the following monday morning 8 July vented frustration and was told I will be notified by the afternoon .. at 330pm he calls to tell me the funds are now into someone's account and he cannot help me .. I rushed off to the bank in panic as the amount is well over 50k .. thinking I will be helped the manager makes some calls and tells me I should make a police report which is a fruit exercise and take it to standard bank on my own the following morning as he was told by a senior . By this time to establish there was a 005 inserted in front of the incorrect account number which I never put in and my fnb app has no notification showing money has left or successfully transferred into anyone's account.. which last week Tuesday y couldnt fnb establish that its already in an account of it was a pay and clear.. what's fishy is that both my payment records indicate different account numbers one has the short digits indicating 3 dots at beginning and the second has a 005 at the beginning.. I went to standard bank this morning and the team leader Kim with manager discussed this matter and was gladly willing to assist and try to assure me they would put a hold on the funds but fnb needs to do the recall.. fnb now required a 3rd recall form to be submitted which I gather it was done at 11am .. but all I was told by fnb is sir we need your concent as it will cost R315 and not garanteed can we go ahead.. like asif I have much of a choice ... so ofcoars I had to concent and not a single update till the end of the day.. nevertheless standard bank not been my service provider did what was required to assist ballito mall standard bank kzn.. I have all my documents in order I think it's really unfair that all my savings and such a large sum of money cannot be returned or faught for by my bank..
74 replies
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1 Star
8 (100%)