HORRID CUSTOMER SERVICE FROM MOJO BEDS

Item: MojoBeds
Rating: 1
Author: Chanel G

I bought a brand new base from mojo beds on easter weekend this year. A day after the Easter weekend was up part of the base gave in as my husband sat down and he is not even 80kgs. I contacted the branch at south gate Johannesburg, they gave me an email an email address to contact. I sent the email and have not heard back since!!! Do not buy from mojo beds!!!

Helpful (0)

Replies (3)

MojoBeds's replyOfficial

13 May 2026, 06:38

Good morning Chanel, your query has been escalated to our regional manager for assistance. We will be in contact with you soon. Thanks, NM.

Best regards,

MojoBeds's reply13 May 2026, 06:38

Official

Good morning Chanel, your query has been escalated to our regional manager for assistance. We will be in contact with you soon. Thanks, NM.

Best regards,

Chanel G's updateReviewer Update

13 May 2026, 07:08

I received a speedy response following my review posted on this site. I now await a a solution on the way forward later today. Thank you mojo beds for finally following up today.

Chanel G's update13 May 2026, 07:08

Reviewer Update

I received a speedy response following my review posted on this site. I now await a a solution on the way forward later today. Thank you mojo beds for finally following up today.

MojoBeds's replyOfficial

15 May 2026, 06:41

Good morning, Chanel.
Our regional manager has confirmed that your query has been successfully resolved.
Thank you for allowing us to assist and for your patience throughout this process.
Thanks, NM.

Best regards,

MojoBeds's reply15 May 2026, 06:41

Official

Good morning, Chanel.
Our regional manager has confirmed that your query has been successfully resolved.
Thank you for allowing us to assist and for your patience throughout this process.
Thanks, NM.

Best regards,

MojoBeds

HORRID CUSTOMER SERVICE FROM MOJO BEDS

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