PayFast Refund Never!

I made an online purchase from a merchant and paid R929 through Payfast. The merchant encountered a difficulty with fulfilling the order so he kindly returned the payment of R929 to Payfast two days later. I wait several days for the credit to arrive on my credit card, but I wait in vain. So I contact Payfast and ask "Where be my money?" I get a whole page of gobblede**** from Fatima Salie I must get it from the merchant. The merchant has now returned payment to Payfast, so his hands are clean, Payfast accepts the refund from the merchant so id R929 richer. Payfast refuses to refund me because that's not in their business model Avoid using these guys if there's the slightest chance of your purchase being unsuccessful. They are outright *******