Poor service and communication

I am really one who loves supporting small and local businesses. But, some of these small businesses take our support for granted.

I contacted one A nd R Welding to sort out my gate the one time. I found them through Bark. They came running and sorted my gate well. I paid and decided to give them more work.

I asked them to fix my sink. They asked for a deposit of R1 950. I paid this on 16 August 2019. To this day, my sink is not fixed. I have been given a whole lot of reasons ranging from "the steel is being galvanised" to "our tools are locked away in violence-ridden Hout bay." Each time I am the one doing the follow-up. They don't tell you anything or call when they promise to call back.

On the 23rd of Sept 19, they told me they were on their way to collect their tools. Today 4 October 19, after I followed up again, they told me they failed to collect their tools (even though they have also said they are busy with other work, which I think they are using magic tools on).

https://aandrwelders.co.za/

I would not recommend them to anyone seeking repairs or similar work.