disgusting customer service

Laundry and dry cleaning riped one of my tops on monday 3 may 2015 and they are regusing to replace the top. This top was not even 2months old. When speaking to rodney the owner over the phone he said thatbi was demanding and petty and that he doesnt mind loosing me as a customer and I should never put foot in hes shop again.. quite a strange reaction for someone who claims not to be guilty? !!! As he thought he put down the phone he called me a stupid bitch. This is disgusting customer service.