Disgusting customer relations at A1 assist towing

My vehicle was towed to the A1 assist yard 91 Banfield road, industria north, after a horrible accident. On enquiring how much it would cost for the release I was informed by the front of house last informed me there was no money due and that I could collect my vehicle.

When I came to collect I was informed by the same woman that a actually owe 6200. I argued with her to be told she had the months confused, January and December. I requested to speak to the manager try to get a discount. The so called manager there, Ronel, firstly didn't even have the manners to get her fat lazy **** out of her chair (located less than 5 metres from where I stood) and acknowledge my existence let alone greet me and secondly blatantly dismissed my complaint without even exchanging a whisper of Converse with me.

So I left their office and went to my car where I phoned A1assist directly and asked for a manager only to find myself once again dealing with this rude and obnoxious soul. I was calm and civil enough to at least ask how she was to which she grunted in a fashion similar to that of the very Neanderthal she was behaving like. To further agitate my already irritated frame of mind I'd barely began to state my case about their front desk assuring me everything was fine and no storage fees where due ( this was less than a week prior) instead I was screamed and spoken over and basically threatened by this excuse for a human being. I eventually cut her off by the only means available to man when a woman is historically assaulting him over the telephone. I hung up as viciously add I could.

It boggles ones mind that such a hard, mean spirited fork robbed person can be working in a MANAGERIAL position where there would be interaction with people having just gone a traumatic experience. I was mentally exhausted that day after the who painful interlude with death and distribution.

Disgusting and disatified with the A1 towing yard in industrial North