PH
Peter H
Active since Nov 2021
3
Reviews
0
Industries
Reviews
3 reviews51 months ago
Disgusting customer relations at A1 assist towing
My vehicle was towed to the A1 assist yard 91 Banfield road, industria north, after a horrible accident. On enquiring how much it would cost for the release I was informed by the front of house last informed me there was no money due and that I could collect my vehicle. When I came to collect I was informed by the same woman that a actually owe 6200. I argued with her to be told she had the months confused, January and December. I requested to speak to the manager try to get a discount. The so called manager there, Ronel, firstly didn't even have the manners to get her fat lazy **** out of her chair (located less than 5 metres from where I stood) and acknowledge my existence let alone greet me and secondly blatantly dismissed my complaint without even exchanging a whisper of Converse with me. So I left their office and went to my car where I phoned A1assist directly and asked for a manager only to find myself once again dealing with this rude and obnoxious soul. I was calm and civil enough to at least ask how she was to which she grunted in a fashion similar to that of the very Neanderthal she was behaving like. To further agitate my already irritated frame of mind I'd barely began to state my case about their front desk assuring me everything was fine and no storage fees where due ( this was less than a week prior) instead I was screamed and spoken over and basically threatened by this excuse for a human being. I eventually cut her off by the only means available to man when a woman is historically assaulting him over the telephone. I hung up as viciously add I could. It boggles ones mind that such a hard, mean spirited fork robbed person can be working in a MANAGERIAL position where there would be interaction with people having just gone a traumatic experience. I was mentally exhausted that day after the who painful interlude with death and distribution. Disgusting and disatified with the A1 towing yard in industrial North
0 replies
53 months ago
Useless service at Timber city roodepoort
Don't waste your money or your time at timber city roodepoort I have constantly found the service at the Roodepoort branch of Timber City to be useless at best. 95% of the time there are ZERO, count it ZERO sales staff at the counter. Where they are no one knows. I've been assisted by Jonathan who while he may be clued up, has absolutely no sense of customer service along with the so called manager Louis. Neither of them return phone calls to customers might I add. I recently had a simple job requiring two for to ceiling doors of unique standards made and edged as well as 2 L-shaped shelves cut from existing board and another trimmed to size. The doors firstly were cut to the length of under counter cupboard doors and the boards that needed to be trimmed was completely wrong. To top it off, I was promised the order on Saturday 27 November and it was now Wednesday 1 December and nothing has been edged ie the order was not ready 4 days after promised date. Jonathan argued with and accused me of feeding him incorrect sizes saying he read them out of my book. He went on further to claim I had signed "measurements sheet" (which I had not it this would not have happened) but could not produce said sheet. I escalated it to management in the form of Louis who I had to go find some in amongst the loud machinery in the warehouse. I was ignored by him and after forcing Jonathan to leave the sales desk he is hardly ever at, Louis finally got my doors cut. However he did not address me once, did not leave the cacophony of deafening machines in the warehouse to speak with me or make any attempts to apologize for their excuse for service. I am beyond upset with the continued lack of service this one brilliant timber site is constantly providing both salesman Jonathan and manager Louis are pathetic at there jobs. If you need timber and board cut rather use Chamberlains Strubens valley who have an exemplary customer satisfaction rate.
0 replies
53 months ago
NETSTAR and CREDITWRX useless
I'm going to refrain from the language I really want to use when it comes to these half wit good for nothing pieces of you know what NETSTAR AND CREDITWRX I cancelled an account and got confirmation over a freaking year ago but still keep get threats from creditwrx about my NETSTAR account Go chat to Nadia Petronella Mageza and Nadia Hessel you half wits about ref: CAS-3653948-NSK6 my termination reference I got from this losers.
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