AVOID AA AUTO CENTRE MENLYN RETAIL PARK AT ALL COST!!!

My vehicle's computer gave issues on Monday 9 Dec 24. I called AA Auto Centre Menlyn Retail Park same day, explained my problem and received an appointment for Wednesday 08:00. I called Wednesday afternoon after they never got back to me. I was told they only have one technician servicing four franchises and that the technician can only look at my car on Friday, 13 Dec 24. I phoned 10:30 after again not hearing from them. The manager said he was only planning on getting back to me at 12:00 as he couldn't get a hold of the technician. After again not getting any feedback I phoned at 13:00 to be told the manager is on a test drive, yet the person who answered my call said the technician won't be looking at my car today. I asked for the manager to call me, which he did about 30 minutes later. I told him I have to travel to Potch and need my car to they need to arrange a car for me. He said he cannot help me and that the technician was only going to give a quote. I asked for the franchise owner's number but was told they're not allowed to give that number out. The AA helpline also couldn't help me. They honestly don't even deserve the one star I gave them. I want to be reimbursed for the one-night accommodation in Potch that I was too late to cancel.