Incorrect infringement no help

I received an infringement about going over the speed limit when I enquired I couldn't even see the number plate of the car, I checked my speed and saw that I was way below the limit, infact I drove at 40km. I contacted aarto and was informed to fill in a form and ending it for enforcement which I did this was last year however no response and the infringement is still showing. I went to the JMPD offices in JHB and was given 2 more firms with a different email address to send to for revocation and still no reply.

When you call the contact center they tell you they cannot see the email or information sent to back office, they give you a number to call it rings with no answer, you call again they keep you on hold and then disconnect you The first agent was ohk even with less info the second was just rude and the third well disconnected the call