BM
Busi M
Active since Oct 2023
5
Reviews
0
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Reviews
5 reviews1 month ago
Incorrect infringement no help
I received an infringement about going over the speed limit when I enquired I couldn't even see the number plate of the car, I checked my speed and saw that I was way below the limit, infact I drove at 40km. I contacted aarto and was informed to fill in a form and ending it for enforcement which I did this was last year however no response and the infringement is still showing. I went to the JMPD offices in JHB and was given 2 more firms with a different email address to send to for revocation and still no reply. When you call the contact center they tell you they cannot see the email or information sent to back office, they give you a number to call it rings with no answer, you call again they keep you on hold and then disconnect you The first agent was ohk even with less info the second was just rude and the third well disconnected the call
0 replies
12 months ago
Paid but they suspended my access
They are thee most inconsiderate unhelpful fibre and I think they do this because they know there's no other service provider in our area. Today my access was cancelled because of "none payment" but I paid on the 20th and it gets suspended on a random day the 9th. They are telling me they will send it to payfast but they do not have a turnaround time. Last time in Feb I stayed without connection for almost a week and when I called they said why didn't I call them to inform them? Don't you have systems. I'm ****** annoyed by this zoom and their unprofessional agents, Whatsapp is the worst
58 replies
15 months ago
I wasn't happy with ...
I wasn't happy with what I was quoted and they checked for me and explained in detail
53 replies
30 months ago
Pillar to post still not helped
Can I get some assistance please I cannot deal with the incompetence after running around to find a sim card for network that I havent had in over 2 months and now I am asked when last did you recharge and fail the security question for that nooo I want a sim swap done now
466 replies
30 months ago
No network
No network on their sim card for over 2 weeks now I am told put the sim on another device, same issue. Reboot same issue Now they tell me I must go and get buy a sim card so they can do a sim swap for me knowing very well shops dont just cell you a sim card without it being ricad. the nerve of them saying we know of the issue and half of our clients have the same issue, worse now they say I must go find a cell c store so they can help with the sim card haibo isibindi You inconvenience me and expect me to keep going out of my way, I have been with cell c for years but I think its time to ditch them angeke
4584 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)