1 reviews | Active since Member
On Monday 17 May 2021 I visited the store with my sister too buy sweets for her kids lunch boxes and to return expired sweets she bought the previously about 2 weeks back. With the till slip as proof. When we entered the we first spoke with the manager to explain and if we can return as it expired way back already and it made the kids sick. She agreed and said we can exchange it. We proceeded to get all the things she needs which in total was R1215. At the till point a manager was called to authorize the exchange of the expired items which totaled to R39. At the till point the manager then refused to do the exchange because we bought it at the Centurion branch but my sister did confirm prior if we need to return to Centurion or is it allowed at any branch and she was told no problem any branch. I told the manager take that sweets and throw them in the dustbin because if you want to cry about R39 I'm not going to cry about it because it is ridiculous. After all we're supporting his store buying other stuff we need of the value of R1215 but he wants to cry about R39. I think anybody will agree thats ridiculous. I will never support ABC sweets again and call on everybody to check the items expire dates when purchasing anything from them because you will end up with a doctor's bill and expired sweets making you and your kids sick.