TrustIndex
0
Score
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We bought a ‘new’ battery from abe battery hub, Midas, Jacaranda… needless to say the battery was bad from the start, they reconditioned an old battery and sold it as new…we took it back to get it tested, they said nothing was wrong and blamed our car, after a week of jumping the car 5 times a day…we finally went to another place and tested the battery again. It turned out that ons of the battery sells were dead. Abe battery hub sells inferior stock and lies not to exchange, their process of taking back the stock is also absurd, charging you over R2000 to take your battery and get it properly tested, where other battery place just exchange as per the warranty agreement…we will never support abe battery hub, Midas, Jacarand again, their products and people are not trustworthy…
1 reviews | Active since Jan 2020
We bought a ‘new’ battery from abe battery hub, Midas, Jacaranda… needless to say the battery was bad from the start, they reconditioned an old battery and sold it as new…we took it back to get it tested, they said nothing was wrong and blamed our car, after a week of jumping the car 5 times a day…we finally went to another place and tested the battery again. It turned out that ons of the battery sells were dead. Abe battery hub sells inferior stock and lies not to exchange, their process of taking back the stock is also absurd, charging you over R2000 to take your battery and get it properly tested, where other battery place just exchange as per the warranty agreement…we will never support abe battery hub, Midas, Jacarand again, their products and people are not trustworthy…
1 reviews | Active since Jan 2020
I bought a car battery(Duratec) at the ABE battery Hub centre at Gezina branch in Pta. I bought the battery on the 25/04/2021 and I was told that the battery has 24 months guarantee on it but I have to keep the receipt safe, I went to the battery centre today(30/05/2022) after I started to notice that the battery is starting to give some problems. The battery is not working as it doesn’t have power anymore and I’m struggling and unable to start my car, I was sent back home after I was told that my car's alternator is faulty as the battery has changed its shape and also was told that the battery died because it was overcharged meaning my car’s alternator is faulty, Please assist as I’m not accepting this explanation and the only thing I need is to get a battery that is on a working condition as per the warranty claim. I asked if they can maybe include a clause or something when they sell this products to us so we can make an informed decision. I am now being told to bring my car in at their premises and my car is not in Pta and I am wondering if they going to reimburse my money for petrol or not. I have never brought my car in for inspection the time I bought the battery so now I as the customer must be inconvenienced and be sent from pillar to post after being told I can enjoy the benefits of this battery for 24 months. I believe there was nothing wrong with my money when I purchased the battery and so should there procedures be when claiming a faulty battery.
1 reviews | Active since Jan 2020
I bought a car battery(Duratec) at the ABE battery Hub centre at Gezina branch in Pta. I bought the battery on the 25/04/2021 and I was told that the battery has 24 months guarantee on it but I have to keep the receipt safe, I went to the battery centre today(30/05/2022) after I started to notice that the battery is starting to give some problems. The battery is not working as it doesn’t have power anymore and I’m struggling and unable to start my car, I was sent back home after I was told that my car's alternator is faulty as the battery has changed its shape and also was told that the battery died because it was overcharged meaning my car’s alternator is faulty, Please assist as I’m not accepting this explanation and the only thing I need is to get a battery that is on a working condition as per the warranty claim. I asked if they can maybe include a clause or something when they sell this products to us so we can make an informed decision. I am now being told to bring my car in at their premises and my car is not in Pta and I am wondering if they going to reimburse my money for petrol or not. I have never brought my car in for inspection the time I bought the battery so now I as the customer must be inconvenienced and be sent from pillar to post after being told I can enjoy the benefits of this battery for 24 months. I believe there was nothing wrong with my money when I purchased the battery and so should there procedures be when claiming a faulty battery.
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