A
Abelalani
Unclaimed Business
A
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVC
eF
eunice F
1 reviews | Active since Jan 2020
20 Dec 2024, 03:44
Salaries to staff.
This company abelani doesn't pay her staff on time. Some staff had tobwait 2 to three weeks even a month. Festive time she pays them the end of the year. Keeps saying waiting on clients money. The owners are ****.
Helpful (0)
|Replies (0)eF
eunice F
1 reviews | Active since Jan 2020
20 Dec 2024, 03:44
Salaries to staff.
This company abelani doesn't pay her staff on time. Some staff had tobwait 2 to three weeks even a month. Festive time she pays them the end of the year. Keeps saying waiting on clients money. The owners are ****.
0
Replies (0)LT
Leonie T
1 reviews | Active since Jan 2020
13 Nov 2024, 17:44
Worst company ever!!!
Wow! I wish the wow was with good intentions but yet here we go. After more than a month our refund hasn't been done. Even after a letter of demand from an attorney and read reports showing they received it, it falls on deaf ears. Karma is coming!!!
Helpful (0)
|Replies (0)LT
Leonie T
1 reviews | Active since Jan 2020
13 Nov 2024, 17:44
Worst company ever!!!
Wow! I wish the wow was with good intentions but yet here we go. After more than a month our refund hasn't been done. Even after a letter of demand from an attorney and read reports showing they received it, it falls on deaf ears. Karma is coming!!!
0
Replies (0)CD
Curly D
1 reviews | Active since Jan 2020
18 Apr 2024, 07:46
WORST PROMO COMPANY - WORST SERVICE - NO REFUND IF THEY MAKE A MISTAKE TWICE ON THE SAME SHIRTS
YOU WILL NOT GET REFUNDED IF THIS COMPANY MESSES UP YOUR ORDER - YOU WILL GET IGNORED - NO-ONE CARES EVEN THE OWNERS DONT CARE. Be very very careful when using this company. I am lost for words; I am so ashamed that my poor customer had been let down twice by Abelanani for a mere 10 Golf shirts (he waited 3 weeks for the incorrect order TWICE). My client wanted Black Sleeves and an orange body like advertised. Please see some details attached. Placed the order with Juliet on the 29 Jan 2024 We Accepted Quote and Paid 2 FEB 2024 So we confirmed in writing with her the body was orange and sleeves black like the brochure. . Told order be ready to Collect 16 FEB 2024 (confirmed with Juliet 15 FEB 2024 in writing) I personally arrived to Collect 19th FEB 2024, 40 kms from my home (order not done) – no communication from Juliet, kept phoning and emailing , Contacted Lindanie (SENIOR MANAGER) 20th Feb 2024, as nothing was happening and no communication from Juliet , finally spoke with Lindanie, promised me WED at 13h00 Lindani insisted couldnt courier after one pm to my embroiderer???? (Never heard of Uber) 21st Feb 2024 - Wed afternoon, Juliet advises me that the factory had made full orange shirts , and had to unpick and redo the shirts. Lindanie no longer communicating. I was always chasing Juliet for update. Lindanie out of signt, no care whatsoever. 22nd Feb 2024 – phone Abelanani first thing and asked for Juliet, told she was off sick , leave numerous emails and messages for Lindani, Lindani never returns my calls,. Desperate Contact Nadine and email Nadine. Send email to Lindani with PICTURE of BLACK SLEEVES and ORANGE SHIRT 11h11 just in case, they mess up again. Later Juliet back on the scene. WE HAVE NAGGED AND BEGGED AND P:LEADED , COPIED IN OWNERS/CEO/MD (never got a response) AND NOW WE ARE GOING TO THE CONSUMER COUNCIL TO GET OUR MONEY BACK
Helpful (0)
|Replies (0)CD
Curly D
1 reviews | Active since Jan 2020
18 Apr 2024, 07:46
WORST PROMO COMPANY - WORST SERVICE - NO REFUND IF THEY MAKE A MISTAKE TWICE ON THE SAME SHIRTS
YOU WILL NOT GET REFUNDED IF THIS COMPANY MESSES UP YOUR ORDER - YOU WILL GET IGNORED - NO-ONE CARES EVEN THE OWNERS DONT CARE. Be very very careful when using this company. I am lost for words; I am so ashamed that my poor customer had been let down twice by Abelanani for a mere 10 Golf shirts (he waited 3 weeks for the incorrect order TWICE). My client wanted Black Sleeves and an orange body like advertised. Please see some details attached. Placed the order with Juliet on the 29 Jan 2024 We Accepted Quote and Paid 2 FEB 2024 So we confirmed in writing with her the body was orange and sleeves black like the brochure. . Told order be ready to Collect 16 FEB 2024 (confirmed with Juliet 15 FEB 2024 in writing) I personally arrived to Collect 19th FEB 2024, 40 kms from my home (order not done) – no communication from Juliet, kept phoning and emailing , Contacted Lindanie (SENIOR MANAGER) 20th Feb 2024, as nothing was happening and no communication from Juliet , finally spoke with Lindanie, promised me WED at 13h00 Lindani insisted couldnt courier after one pm to my embroiderer???? (Never heard of Uber) 21st Feb 2024 - Wed afternoon, Juliet advises me that the factory had made full orange shirts , and had to unpick and redo the shirts. Lindanie no longer communicating. I was always chasing Juliet for update. Lindanie out of signt, no care whatsoever. 22nd Feb 2024 – phone Abelanani first thing and asked for Juliet, told she was off sick , leave numerous emails and messages for Lindani, Lindani never returns my calls,. Desperate Contact Nadine and email Nadine. Send email to Lindani with PICTURE of BLACK SLEEVES and ORANGE SHIRT 11h11 just in case, they mess up again. Later Juliet back on the scene. WE HAVE NAGGED AND BEGGED AND P:LEADED , COPIED IN OWNERS/CEO/MD (never got a response) AND NOW WE ARE GOING TO THE CONSUMER COUNCIL TO GET OUR MONEY BACK
0
Replies (0)SP
Sharon P
1 reviews | Active since Jan 2020
2 Apr 2024, 13:58
CUSTOMER SERVICE NOT EVEN WORTH THE 1 STAR!
Our experience with Abelanani has been nothing short of disappointing and frustrating. I placed an order for lanyards well in advance, paid in full, only to be left with empty promises and a severe lack of communication from the management. Despite numerous attempts to reach out, I was consistently met with the excuse that directors and management were unavailable for calls and that email was the only form of correspondence accepted. This lack of accessibility is unacceptable, especially when dealing with paid orders and customer concerns. After much persistence, the order was eventually received, albeit significantly late. It took me personally visiting their premises and demanding to speak with someone to get any sort of resolution. Thankfully, Sam was helpful and assisted me, but it shouldn't have taken such measures to get attention to a paid order. Even after the order was finally obtained, the communication issues persisted. Emails to the directors, sales manager, and production manager have gone unanswered for weeks. It's incredibly disheartening to see such a blatant disregard for customer service and follow-up. In conclusion, my experience with Abelanani has been marred by unfulfilled promises, delayed orders, and a complete lack of communication from the management. I would strongly caution anyone considering doing business with them to proceed with extreme caution.
Helpful (0)
|Replies (0)SP
Sharon P
1 reviews | Active since Jan 2020
2 Apr 2024, 13:58
CUSTOMER SERVICE NOT EVEN WORTH THE 1 STAR!
Our experience with Abelanani has been nothing short of disappointing and frustrating. I placed an order for lanyards well in advance, paid in full, only to be left with empty promises and a severe lack of communication from the management. Despite numerous attempts to reach out, I was consistently met with the excuse that directors and management were unavailable for calls and that email was the only form of correspondence accepted. This lack of accessibility is unacceptable, especially when dealing with paid orders and customer concerns. After much persistence, the order was eventually received, albeit significantly late. It took me personally visiting their premises and demanding to speak with someone to get any sort of resolution. Thankfully, Sam was helpful and assisted me, but it shouldn't have taken such measures to get attention to a paid order. Even after the order was finally obtained, the communication issues persisted. Emails to the directors, sales manager, and production manager have gone unanswered for weeks. It's incredibly disheartening to see such a blatant disregard for customer service and follow-up. In conclusion, my experience with Abelanani has been marred by unfulfilled promises, delayed orders, and a complete lack of communication from the management. I would strongly caution anyone considering doing business with them to proceed with extreme caution.
0
Replies (0)SM
eF
RG