1 reviews | Active since Member
We had an issue with the garden gate Absolut Fencing installed exactly 2 years ago at our home. The post had broken away from the wall and could therefore no longer open and close.
I contacted Teodora at Absolut Fencing and she came back to me within an hour telling me she would speak to the installation team and see what they could do. The next day I received a call and Teodora confirmed the team would be at my house 2 days later at 8am to sort it out, and it would be handled under their excellent 20 year warranty with no charge.
At 7:58am the team was in our driveway and came in to sort out the gate. They were friendly, efficient and the guy that did the repair actually commented on how good the garden was looking, because he was the one that installed the gate 2 years ago when we were busy with renovations, and he remembered the house.
30 Minutes later the gate was repaired, cleaned and they asked me to come and inspect to make sure I was happy. I am extremely impressed!
It says so much that a company stands behind their warranty, sticks to their promises without question and get the job done efficiently.
Well done Absolut Fencing - I remain a very happy customer and continue to recommend you to all that admire our beautiful fence.