Absolute Plumbing - business ethic sucks

I called them out to fit 4 tap heads (2x shower and 2x bath). The work was done on a Friday (3 guys attended???) and by the following Tuesday night I had not received the Invoice. Being a diligent customer I Whatsapp'd my email address to them.

No response or thank you received. I did receive the Invoice the next day. Just plain rude.

The Invoice however was for 2 hours labour (R750.00/hour) plus call out fee of R150.00?

I live in access control complex and checked the times they entered and left, with the Security: Entered 08:45 Exit 09:31

Once I reported the problem to the only person that seems to work at their office, I was subjected to a bit of a run around game. Hurry up and wait for them to call back. It seems the lady that I spoke to was getting quite a kick out of me being angry and wanting to speak to MD.

The Owner of the business I had met a few years ago when he was starting out with his newly created business and was doing calls himself. At that time he offered the perfect service. I think he has grown too big for the locals that have supported him over the years and has hired employees that do not have his vision or business statement in mind when dealing with longstanding customers.

Your business ethic sucks and I will no longer use your services.