1 reviews | Active since Member
We have been buying water from this shop for a long time and then realized that they haven't had their water quality tested by a lab since 2017. It is now 2024 - 7 years later. A water shop selling water has to frequently test their water quality to ensure that their product is safe for consumption and meets health and safety standards. We asked for an updated or newest water analysis or test which was met with severe aggression and refusal. The owner Theuns and his wife claims to have an up to date test but suspiciously refuses to put it up on the wall of their shop or for us to see it. The last test on the wall of the shop available to the public dates 2017. Upon requesting an updated water analysis, my husband and I have been banned from the shop by the owners, threatened on WhatsApp and called trouble makers, amongst other unsavoury things. In accordance with the consumer protection act every consumer has the right to know what they are ingesting when buying a product. Product information should be readily available to the public at all times and should be updated by law. It is ******** to withhold such information and so is selling a product with incorrect or outdated product data. The water analysis on their stickers is outdated by 7 years which could pose a health and safety risk, and potentially food ***** which is a ******** offense. We are currently in the process of reporting the lack of water testing, withholding public information and their unacceptable behaviour to the local authorities. Please contact me directly for a copy of their outdated water analysis as well as the aggressive WhatsApp correspondence. We would urge all consumers of their water to think twice and demand to know what you are ingesting when buying water from this shop. It doesn't mean because something tastes good that it is good.
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