Academy of York
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Academy of York is widely praised for its supportive student advisors, flexible distance learning model, and affordable, accredited courses. Students consistently highlight motivating coaches, easy-to-follow study material, and proactive check-ins. A minority of reviews flag delayed certificate issuance, unmarked assignments, billing disputes, and slow finance department responses, creating frustration for affected students despite an overall positive learning experience.
TrustIndex
6.6
NPS Score
74
Recommended: Very Likely
Sep '25 - Aug '26
Based on recent customer reviews, Academy of York is widely praised for its supportive student advisors, flexible distance learning model, and affordable, accredited courses. Students consistently highlight motivating coaches, easy-to-follow study material, and proactive check-ins. A minority of reviews flag delayed certificate issuance, unmarked assignments, billing disputes, and slow finance department responses, creating frustration for affected students despite an overall positive learning experience.
Academy of York's biggest strength, according to Hellopeter's AI analysis, is Teaching & Academic Support. Students repeatedly name coaches like Chishiba, Asande, Ziphi, Lesiba and Matshidiso as patient, motivating mentors. Wednesday webinars, fast assignment feedback, and proactive check-ins make distance learning feel personal and encouraging.
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Used this business recently? Share your experience to help others decide.
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The experience that I gained on AOY I learned to be patient and also how to communicate with other people in a professional manner and also applying a emotional intelligence especially when I deal with my team mate at work,It was not an easy journey but thanks for the support that I received to you guys you were also there for me even when I was having a thout of quit since it was difficult for me to fucus on study while working but you advised and encouraged me until today I'm done with my course it was a successful journey Thank you AOY
1 reviews | Active since May 2026
The experience that I gained on AOY I learned to be patient and also how to communicate with other people in a professional manner and also applying a emotional intelligence especially when I deal with my team mate at work,It was not an easy journey but thanks for the support that I received to you guys you were also there for me even when I was having a thout of quit since it was difficult for me to fucus on study while working but you advised and encouraged me until today I'm done with my course it was a successful journey Thank you AOY
1 reviews | Active since May 2026
Great help and want to continue experiencing the great service
1 reviews | Active since May 2026
Great help and want to continue experiencing the great service
The most common complaint about Academy of York, based on Hellopeter's AI analysis of recent customer reviews, is Certification & Career Outcomes. Many graduates credit AOY with promotions and new careers in management and safety roles. However, a recurring concern is long delays in receiving official certificates after course completion, with some students waiting many months and receiving only unofficial Excel results.
Academy of York has a TrustIndex of 6.6 out of 10 on Hellopeter, based on 251 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 4 hours 37 min. Hellopeter has tracked Academy of York across 618 total reviews. How is the TrustIndex calculated? →
