Worst customer experience

I purchased a vehicle from Tata Motors Menlyn (Pretoria) and had one of the worst customer experiences I’ve ever encountered. The dealership added hidden fees that were never disclosed upfront, and after promising to pay a spotter’s fee to the person who referred me, they refused to honour it, giving an unreasonable excuse that I removed extras I never asked for in the first place. The entire process was unprofessional, misleading, and *********, with poor communication and no accountability from the sales team. I expected honesty and integrity from a Motus Select dealership, but this experience has completely shattered my trust in the brand.