WORSE THAN TERRIBLE SERVICE...MORE LIKE THEFT

WORSE THAN TERRIBLE SERVICE...MORE LIKE THEFT The service from this company is terrible.I see a horrible long time coming trend of entitlement as a rule in South African companies. It’s as if they are doing you a huge service by doing the bare minimum for your hard earned money. ACE GRINDING IS NO DIFFERENT. MY EXPERIENCE WITH THEM WAS AWFUL WHEN IT CAME TO ANY BACK UP SERVICE. When I bought my clippers and four pairs of new blades from them they were ever so efficient. However when it came to sending my blades to them via Postnet I heard nothing more I had to chase up what was happening at least four or five times more over the course of a few months! Eventually after my impatience wore thin they finally my blades were ready to send but first I had to pay the money. I asked for an invoice and they said no I had to pay the amount first, they only send out invoices on payment. Eventually I got an invoice and , It was a handwritten amount on a piece of paper over WhatsApp. My blades arrived and I was not going to use them until horse clipping season except that I have an older gelding whose hair is growing thicker than it should. He was washed beautifully that morning and when he was dry I proceeded to try and clip him. I could not clip one single hair! It was terrible! My blades were still clipping when I sent them for sharpening but I like to be fully ready for the next season. 2 Pairs of blades have only seen 12 clips in total!!!