New National Assurance Company Limited
1.5|0 reviews
Responds in 28 hours 17 min
NK
Nelly K
1 reviews | Active since Member
20 May 2025, 07:51
Cancel my home insurance ASAP
Please cancel my home insurance ASAP
I RATHER GO WITH OUTSURANCE OR DISCOVERY!
NO LAME EXCUSES WHEN IT COMES TO MY CLAIMS
My dishwasher is not old due to wear and tear. Ridiculous. The assessor told me we need a new valve pipe. Did he even test the board. ? Naa ridiculous I explained that I bought a new pipe. I also got my own assessment done. The guy said it can't be repaired.
So now my insurance has an audacity to reject my claim and say wear and tear. So what exactly am I paying home insurance for. For excuses like wear and tear.
Ridiculous. I want to cancel asap
Helpful (0)
Replies (117)0
Replies (117)New National Assurance Company Limited's replyOfficial
20 May 2025, 08:38Dear Nelly
We acknowledge receipt of your complaint and have thoroughly reviewed its contents.
We are looking into the claim and will be in contact with you shortly. I trust you find the above in order. Best regards,
NNAC Complaints
We acknowledge receipt of your complaint and have thoroughly reviewed its contents.
We are looking into the claim and will be in contact with you shortly. I trust you find the above in order. Best regards,
NNAC Complaints
Best regards,
New National Assurance Company Limited's reply20 May 2025, 08:38
Official
Dear Nelly
We acknowledge receipt of your complaint and have thoroughly reviewed its contents.
We are looking into the claim and will be in contact with you shortly. I trust you find the above in order. Best regards,
NNAC Complaints
We acknowledge receipt of your complaint and have thoroughly reviewed its contents.
We are looking into the claim and will be in contact with you shortly. I trust you find the above in order. Best regards,
NNAC Complaints
Best regards,
NK
Nelly K's updateReviewer Update
20 May 2025, 08:40The amount of complaints on hellopeter.com
I can't believe I signed up with url.
An Please don't come and tell me you want to repair it. As it cannot be repaired!
I can't believe I signed up with url.
An Please don't come and tell me you want to repair it. As it cannot be repaired!
NK
Nelly K's update20 May 2025, 08:40
Reviewer Update
The amount of complaints on hellopeter.com
I can't believe I signed up with url.
An Please don't come and tell me you want to repair it. As it cannot be repaired!
I can't believe I signed up with url.
An Please don't come and tell me you want to repair it. As it cannot be repaired!
New National Assurance Company Limited's replyOfficial
21 May 2025, 06:58Dear Nelly
We have reviewed your claim and dispute. Regrettably, the claim has been rejected, and the decision remains unchanged.
The reasons for the rejection have been clearly outlined in the rejection letter you received. The remedies available to you have also been detailed in the letter.
We are sorry that this claim decision is not what you were hoping for and is unfavorable to you.
Best regards,
NNAC Complaints
We have reviewed your claim and dispute. Regrettably, the claim has been rejected, and the decision remains unchanged.
The reasons for the rejection have been clearly outlined in the rejection letter you received. The remedies available to you have also been detailed in the letter.
We are sorry that this claim decision is not what you were hoping for and is unfavorable to you.
Best regards,
NNAC Complaints
Best regards,
New National Assurance Company Limited's reply21 May 2025, 06:58
Official
Dear Nelly
We have reviewed your claim and dispute. Regrettably, the claim has been rejected, and the decision remains unchanged.
The reasons for the rejection have been clearly outlined in the rejection letter you received. The remedies available to you have also been detailed in the letter.
We are sorry that this claim decision is not what you were hoping for and is unfavorable to you.
Best regards,
NNAC Complaints
We have reviewed your claim and dispute. Regrettably, the claim has been rejected, and the decision remains unchanged.
The reasons for the rejection have been clearly outlined in the rejection letter you received. The remedies available to you have also been detailed in the letter.
We are sorry that this claim decision is not what you were hoping for and is unfavorable to you.
Best regards,
NNAC Complaints
Best regards,