False informed

On 20 January I requested a quote for a Fender. Funeka responded via email that I should place an order online as they dont have parts in Cape Town and only in Springs. I placed the order 116420 and had to pay R550 courier fee. Today when I called online to query on the part delivery I was informed that the Cape Town warehouse did have stock and is out for delivery with the driver. The issue that I have with this is I am from Paarl and could have collected the part from the Cape Town branch if I was informed correctly instead of having to pay the R550 courier fee.