Ace Auto Scrapyard C C
Claimed Business
Ace Auto Scrapyard C C
Claimed Business
14 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-43
Recommended: Unlikely
Review Distribution
1.4|14 Reviews
Jun '25 - May '26
5(11.1%)
4(0%)
3(0%)
2(0%)
1(88.9%)
5(11.1%)
4(0%)
3(0%)
2(0%)
1(88.9%)
Frequently Asked Questions About Ace Auto Scrapyard C C
Ace Auto Scrapyard C C has a TrustIndex of 0 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked Ace Auto Scrapyard C C across 72 total reviews. How is the TrustIndex calculated? →
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceED
Enrique D
1 reviews | Active since Jan 2020
17 Mar 2026, 14:21
*** service
Must be the worst place to deal with ....does not respond to their business whatsapps take them all day to find a door In their yard then the one handling the whattsapp fone tells you to calm down when asking when they going to respond to your part querry ....1st time iv encountered this type of response from somebody dealing with customers ....then blames rain when infact querry was listed at 11:29 am an you only get a response at 16.15 an get told to calm down ...dam dont know how you guys operate ....but had my previous boss seen that whattsapp an me responding to a client that way ....id be fired on the spot ...Ace auto do something a out your terrible service of the either counter sales or whattsapp parts queries....im totally shocked
Helpful (0)
|Replies (0)ED
Enrique D
1 reviews | Active since Jan 2020
17 Mar 2026, 14:21
*** service
Must be the worst place to deal with ....does not respond to their business whatsapps take them all day to find a door In their yard then the one handling the whattsapp fone tells you to calm down when asking when they going to respond to your part querry ....1st time iv encountered this type of response from somebody dealing with customers ....then blames rain when infact querry was listed at 11:29 am an you only get a response at 16.15 an get told to calm down ...dam dont know how you guys operate ....but had my previous boss seen that whattsapp an me responding to a client that way ....id be fired on the spot ...Ace auto do something a out your terrible service of the either counter sales or whattsapp parts queries....im totally shocked
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Replies (0)GT
SA
Shane A
1 reviews | Active since Jan 2020
22 Jan 2026, 14:58
False informed
On 20 January I requested a quote for a Fender. Funeka responded via email that I should place an order online as they dont have parts in Cape Town and only in Springs. I placed the order 116420 and had to pay R550 courier fee. Today when I called online to query on the part delivery I was informed that the Cape Town warehouse did have stock and is out for delivery with the driver. The issue that I have with this is I am from Paarl and could have collected the part from the Cape Town branch if I was informed correctly instead of having to pay the R550 courier fee.
Helpful (0)
|Replies (0)SA
Shane A
1 reviews | Active since Jan 2020
22 Jan 2026, 14:58
False informed
On 20 January I requested a quote for a Fender. Funeka responded via email that I should place an order online as they dont have parts in Cape Town and only in Springs. I placed the order 116420 and had to pay R550 courier fee. Today when I called online to query on the part delivery I was informed that the Cape Town warehouse did have stock and is out for delivery with the driver. The issue that I have with this is I am from Paarl and could have collected the part from the Cape Town branch if I was informed correctly instead of having to pay the R550 courier fee.
0
Replies (0)SA
Shane A
1 reviews | Active since Jan 2020
22 Jan 2026, 14:57
False informed.
On 20 January I requested a quote for a Fender. Funeka responded via email that I should place an order online as they dont have parts in Cape Town and only in Springs. I placed the order 116420 and had to pay R550 courier fee. Today when I called online to query on the part delivery I was informed that the Cape Town warehouse did have stock and is out for delivery with the driver. The issue that I have with this is I am from Paarl and could have collected the part from the Cape Town branch if I was informed correctly instead of having to pay the R550 courier fee.
Helpful (0)
|Replies (0)SA
Shane A
1 reviews | Active since Jan 2020
22 Jan 2026, 14:57
False informed.
On 20 January I requested a quote for a Fender. Funeka responded via email that I should place an order online as they dont have parts in Cape Town and only in Springs. I placed the order 116420 and had to pay R550 courier fee. Today when I called online to query on the part delivery I was informed that the Cape Town warehouse did have stock and is out for delivery with the driver. The issue that I have with this is I am from Paarl and could have collected the part from the Cape Town branch if I was informed correctly instead of having to pay the R550 courier fee.
0
Replies (0)DP
Ditiro P
1 reviews | Active since Jan 2020
26 Nov 2025, 09:15
Bad Customer Service.
Bad Customer Service. I called to enquire about the return. Ayanda **** to me about the return days, I corrected her referring to the policy on their website. They no longer take my calls and I wish to have clarity on what is required of me. ****mers
Helpful (0)
|Replies (0)DP
Ditiro P
1 reviews | Active since Jan 2020
26 Nov 2025, 09:15
Bad Customer Service.
Bad Customer Service. I called to enquire about the return. Ayanda **** to me about the return days, I corrected her referring to the policy on their website. They no longer take my calls and I wish to have clarity on what is required of me. ****mers
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Replies (0)HM
JA
JEFFERSON A
1 reviews | Active since Jan 2020
30 Sept 2025, 06:29
Wrong goods received and poor quality of goods received
Please see invoice order number #38775 ,wrong AC-1090 wrong dipstick supp****. SC-81Pinnacle KIRIN safety boots ,less than 3 days soles ,loose , quality poor. Will not use your services again
Helpful (0)
|Replies (0)JA
JEFFERSON A
1 reviews | Active since Jan 2020
30 Sept 2025, 06:29
Wrong goods received and poor quality of goods received
Please see invoice order number #38775 ,wrong AC-1090 wrong dipstick supp****. SC-81Pinnacle KIRIN safety boots ,less than 3 days soles ,loose , quality poor. Will not use your services again
0
Replies (0)JL
Johannes L
1 reviews | Active since Jan 2020
12 Sept 2025, 11:34
Extremely Bad Customer Service
Placed an order and paid online for a replacement side mirror on 2 September 2025, to date I have not received my order. When I call to follow up the only feedback I receive is that they will engage with online manage and give feedback. I have called more than 10 times this week not a single feedback received. The last person I spoke to is Sihle and now when I asked to be transferred to her line I am told she is on a call since 10 am this morning or she simply drop my calls. Order number :105391
Helpful (0)
|Replies (0)JL
Johannes L
1 reviews | Active since Jan 2020
12 Sept 2025, 11:34
Extremely Bad Customer Service
Placed an order and paid online for a replacement side mirror on 2 September 2025, to date I have not received my order. When I call to follow up the only feedback I receive is that they will engage with online manage and give feedback. I have called more than 10 times this week not a single feedback received. The last person I spoke to is Sihle and now when I asked to be transferred to her line I am told she is on a call since 10 am this morning or she simply drop my calls. Order number :105391
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Replies (0)