Access Bank South Africa
1.3|53 reviews
Responds in 64 hours 17 min
RL
Raesibe L
1 reviews | Active since Member
11 Nov 2025, 08:59
Poor customer service
Access sent me an email stating that they won't send me my card if I don't pay R69.00 after having a hustle with them with the account. Actually they're service is very poor and they don't respect customers. I'll pay the R69.00 upon my card arrival
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Replies (53)Access Bank South Africa's replyOfficial
17 Nov 2025, 12:37We acknowledge your concern and confirm that feedback has already been shared with you. We sincerely apologise for the inconvenience caused. One of our Customer Consultants has contacted you directly regarding this matter to ensure confidentiality at all times. Should you have any further queries, please contact our Customer Care Centre on 0861 102 205.
Customer Experience Department
Customer Experience Department
Best regards,
Access Bank South Africa's reply17 Nov 2025, 12:37
Official
We acknowledge your concern and confirm that feedback has already been shared with you. We sincerely apologise for the inconvenience caused. One of our Customer Consultants has contacted you directly regarding this matter to ensure confidentiality at all times. Should you have any further queries, please contact our Customer Care Centre on 0861 102 205.
Customer Experience Department
Customer Experience Department
Best regards,