Dispute

I have this account resurfacing on my credit report and there is no agreement between me and them, furthermore they are within no right to be still appearing on my bureau as the initial debt is now past the 3year term which must have been prescribed already as there has never been any acknowledgement of debt from my side. Can I please have this company removed against my name, I have lodged a formal complaint with the NCR and I will do so with ombudsman as well should I not get this resolved and my name cleared.