ACS Debt

Good day

On 22 April 2024 I received an email from ACS explaining to me that my outstanding account is R 2724.99.

From 25/03/2024 until date I have paid R3403.79 on my account. Now I must pay another R600 after mailing and asking since November what my outstanding balance is to settle the account. Every day I get 5 - 6 calls and I cannot answer my phone but those phone calls get added to my account even if I don't answer. After explaining to them that they must send me an amount and explaining to them that I cannot answer my phone, the calls do not stop. I have been without employment for most of 2023.

After sending them a letter every month I ask them also to rectify it at Experian because it still shows late payment, nothing has been done.

Please could someone assist me?