Absa Activate Car Insurance

I write this with so much disappointment and frustration. Firstly, I must express that my encounter Absa Activate claim process has been utterly unsatisfactory, as I have had to pursue individuals to ensure the proper processing and completion of my claim. After time of disputing incorrect numbers finally the correct TLA document was sent to me of which I had to sign and send back for settlement payout for my vehicle. I had to employ financial means to ensure that the document was signed and returned, which necessitated the utilization of Uber services as I lacked a vehicle. In accordance with the signed paperwork Absa Active has short paid my vehicle account leaving me with a shortfall of which I had thought was sorted because I had signed the correct payout document. This is frustrating since it is not what I agreed to and what I signed for. This entire *********** process is really costing me money and delaying my ability to begin the process of looking for and applying for a new vehicle. This is quite annoying; I need this situation fixed as soon as possible since I am tired of the delays and waiting.