Activate Telecoms
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I would not recommend anyone to ever sign up with this company , I accepted the contact and sent an email cancelation email to them within 3 days I was told someone would call me which never happened , monies were taking out my account, even more than the agreed amount, I've tried calling to no prevail and emailing like they say I should and nothing, no one is interested , my money is taken without permission. I tried contacting Absa bank also and they directed me to this company as the consultant couldn't help me
1 reviews | Active since Jan 2020
I would not recommend anyone to ever sign up with this company , I accepted the contact and sent an email cancelation email to them within 3 days I was told someone would call me which never happened , monies were taking out my account, even more than the agreed amount, I've tried calling to no prevail and emailing like they say I should and nothing, no one is interested , my money is taken without permission. I tried contacting Absa bank also and they directed me to this company as the consultant couldn't help me
1 reviews | Active since Jan 2020
I’ve had this device now for 2 years since I bought my car well 2 cars actually and this tracer device has never worked properly I was advised to replace the device in both cars and still nothing is working. Now the app has stopped working completely saying I don’t have cars on the tracking app What kind of terrible service is this Absolutely ridiculous
1 reviews | Active since Jan 2020
I’ve had this device now for 2 years since I bought my car well 2 cars actually and this tracer device has never worked properly I was advised to replace the device in both cars and still nothing is working. Now the app has stopped working completely saying I don’t have cars on the tracking app What kind of terrible service is this Absolutely ridiculous
1 reviews | Active since Jan 2020
this is the second time ive had to resort to complaining on this platform about absa activate app that doesnt work properly it doesnt update trips at all and misses trips. i have 2 cars with this tracker and really its pathetic to offer ppl this and we pay for it and it doesnt work!!!! i have sent them 4 emails and nothing!!!!! my app hasnt worked in a week!!!!!!!! what do i have to do to get this damn stupid app working properly
1 reviews | Active since Jan 2020
this is the second time ive had to resort to complaining on this platform about absa activate app that doesnt work properly it doesnt update trips at all and misses trips. i have 2 cars with this tracker and really its pathetic to offer ppl this and we pay for it and it doesnt work!!!! i have sent them 4 emails and nothing!!!!! my app hasnt worked in a week!!!!!!!! what do i have to do to get this damn stupid app working properly
1 reviews | Active since Jan 2020
I have had absa activate on 2 of my cars for almost 2 years, I’ve called gone to check the telematics and nothing has changed The trips don’t update regularly or in real time I’ve been put on hold for an hour no call back no response It’s ridiculous that I’m paying for insurance and a tracker that doesn’t work correctly and on both my cars. I’ve tried to be nice but this has gone too far I’m highly annoyed and disappointed in the service and professional support they supposed to provide What more do I have to do when the tracker hasn’t updated in 10 days how dangerous is it for a woman to be driving or trying to put a claim in and can’t show where the car was or is at that time. ****ed off client
1 reviews | Active since Jan 2020
I have had absa activate on 2 of my cars for almost 2 years, I’ve called gone to check the telematics and nothing has changed The trips don’t update regularly or in real time I’ve been put on hold for an hour no call back no response It’s ridiculous that I’m paying for insurance and a tracker that doesn’t work correctly and on both my cars. I’ve tried to be nice but this has gone too far I’m highly annoyed and disappointed in the service and professional support they supposed to provide What more do I have to do when the tracker hasn’t updated in 10 days how dangerous is it for a woman to be driving or trying to put a claim in and can’t show where the car was or is at that time. ****ed off client
1 reviews | Active since Jan 2020
Great Customer Service From Sibonelo Msomi his service was 10/10 Very Friendly and Professional He is the best my Query was sorted…..
1 reviews | Active since Jan 2020
Great Customer Service From Sibonelo Msomi his service was 10/10 Very Friendly and Professional He is the best my Query was sorted…..
1 reviews | Active since Jan 2020
I write this with so much disappointment and frustration. Firstly, I must express that my encounter Absa Activate claim process has been utterly unsatisfactory, as I have had to pursue individuals to ensure the proper processing and completion of my claim. After time of disputing incorrect numbers finally the correct TLA document was sent to me of which I had to sign and send back for settlement payout for my vehicle. I had to employ financial means to ensure that the document was signed and returned, which necessitated the utilization of Uber services as I lacked a vehicle. In accordance with the signed paperwork Absa Active has short paid my vehicle account leaving me with a shortfall of which I had thought was sorted because I had signed the correct payout document. This is frustrating since it is not what I agreed to and what I signed for. This entire *********** process is really costing me money and delaying my ability to begin the process of looking for and applying for a new vehicle. This is quite annoying; I need this situation fixed as soon as possible since I am tired of the delays and waiting.
1 reviews | Active since Jan 2020
I write this with so much disappointment and frustration. Firstly, I must express that my encounter Absa Activate claim process has been utterly unsatisfactory, as I have had to pursue individuals to ensure the proper processing and completion of my claim. After time of disputing incorrect numbers finally the correct TLA document was sent to me of which I had to sign and send back for settlement payout for my vehicle. I had to employ financial means to ensure that the document was signed and returned, which necessitated the utilization of Uber services as I lacked a vehicle. In accordance with the signed paperwork Absa Active has short paid my vehicle account leaving me with a shortfall of which I had thought was sorted because I had signed the correct payout document. This is frustrating since it is not what I agreed to and what I signed for. This entire *********** process is really costing me money and delaying my ability to begin the process of looking for and applying for a new vehicle. This is quite annoying; I need this situation fixed as soon as possible since I am tired of the delays and waiting.
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