1 reviews | Active since Member
I just contacted your call centre and I was assisted by a lady, the operator who was professional and referred me to Sharon from account. My query was to get a direction on ordering the emulsifying ointment base as a small business owner and I asked the minimum order quantity and she started assuming that we cannot meet R5000 per month minimum order quantity of which is small as I already spent more than that a month buying at different Dischems as they never have more than 5 bases per store, what I currently do is drive around Dischems buying whatever the have on shelf at R125 per 500g. When I started asking why she is assuming that we cannot meet a mere R5000 she goes on to say I even call with a private number, I didn’t know private lines are not welcome at ingrams. When I started telling her that I am feel like she is profiling and stereotyping me she hung up in my ear.