Addington hospital sucks

I am ashamed of the country I live in,i called looking for my cousin whom I did know which hospital he was in after being in an a car accident the guy by the name of Makhanya was so useless,Rude,unapologetic and no empathy towards my situation we should not be going through such nonsense ontop of our distress hospitals should hire people that put themselves in other people’s shoes I am ashamed of our government system The last thing people need while in distress is a sticking attitude MAKHANYA sucks and should not be speaking to people he should rather be cleaning toilets