Worst service ever!

This is to help you improve your customer service.

I had spoken to the manager already about this but it doesn't seem like it my concern was taken seriously. 

I spoke to Khanyiso yesterday regarding property ref T2670256. He confirmed viewing for 9.30AM this morning and statee he will send me the address. I didn't receive anything all day from him hence texting him the evening and confirmed the appointment once again but didn't send the address. I chased this on 11th(yesterday) with no avail.

I then chased the address this morning again, no response. I rang him and told me he's driving he will respond shortly. 

An hour passed I sent him another text with no luck. I rang him again and sounded irritated and said he will reply. 

He then sent the address and asked him if he will be there at 9.30AM, no response once again.

I rang the office asked to be assigned someone else for the viewing and requested Cleo. I was told Cleo will be in touch, with no avail.

And then Khanyiso sent me a voice note saying I can just go to the property to view it alone as he's busy.

I've attached screenshots, if you want I will share the voice note as well.