Sleepmasters and ADRS Sold My Bed Without Consent and Still Charging Me!

I am extremely disappointed with how Sleepmasters has handled my account.

I was actively paying off a Restonic bed and had an outstanding balance of only R1,896.64, which I was committed to settling by month-end. Without any notice or communication, ADRS took the bed and it was later sold.

I received a document stating that the bed was sold for R4,858.66 — more than what I owed. Yet now I'm being told it was sold for "just over R1,000" and that I still need to pay off the account. This is a serious contradiction and feels like deception.

To make matters worse, R922.63 was debited from my account on 30 April 2025, after the bed had already been sold. I no longer have the product, yet I’m still being charged.

I’m requesting:

A full explanation of this price discrepancy.

A refund of R1,622.63 (R700 surplus from the sale + R922.63 debited after the sale).

A fair resolution that reflects basic customer respect and transparency.

This entire process has been frustrating, unfair, and unprofessional. I hope this complaint is taken seriously and handled with urgency.