MH
Mthokozisi H
Active since May 2025
2
Reviews
0
Industries
Reviews
2 reviews8 months ago
Uber Eats Failed to Deliver My Order & Refuses Refund
I am very disappointed with my recent experience with Uber Eats. I placed an order that never arrived. The delivery partner never contacted me or made any effort to deliver the food to me. When I reported the issue, Uber Eats Support claimed that the driver “tried to contact me” and “waited at the premises for 11 minutes.” This is not true — I never received a call or message. Despite this, Uber Eats refuses to issue a refund for an order that I never received. As a paying customer, I expect transparency, accountability, and fairness. Instead, I was left without my order and with no resolution. This kind of service is unacceptable, and I will not hesitate to escalate this matter further if necessary. Uber Eats, I urge you to resolve this issue immediately and review how your drivers and support team handle such complaints. Customer Details: Mthokozisi Hector Hlatshwayo Soweto, Johannesburg
0 replies
11 months ago
Sleepmasters and ADRS Sold My Bed Without Consent and Still Charging Me!
I am extremely disappointed with how Sleepmasters has handled my account. I was actively paying off a Restonic bed and had an outstanding balance of only R1,896.64, which I was committed to settling by month-end. Without any notice or communication, ADRS took the bed and it was later sold. I received a document stating that the bed was sold for R4,858.66 — more than what I owed. Yet now I'm being told it was sold for "just over R1,000" and that I still need to pay off the account. This is a serious contradiction and feels like deception. To make matters worse, R922.63 was debited from my account on 30 April 2025, after the bed had already been sold. I no longer have the product, yet I’m still being charged. I’m requesting: A full explanation of this price discrepancy. A refund of R1,622.63 (R700 surplus from the sale + R922.63 debited after the sale). A fair resolution that reflects basic customer respect and transparency. This entire process has been frustrating, unfair, and unprofessional. I hope this complaint is taken seriously and handled with urgency.
116 replies
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