Advance Pools
Claimed Business
Advance Pools
Claimed Business
13 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
Avg Reply
1137h 29m
NPS Score
20
Recommended: Likely
Review Distribution
4.1|13 Reviews
May '25 - Apr '26
5(76.9%)
4(0%)
3(0%)
2(0%)
1(23.1%)
5(76.9%)
4(0%)
3(0%)
2(0%)
1(23.1%)
Frequently Asked Questions About Advance Pools
Advance Pools has a TrustIndex of 0 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. Hellopeter has tracked Advance Pools across 164 total reviews. How is the TrustIndex calculated? →
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMV
ER
Eugene R
1 reviews | Active since Jan 2020
22 Jan 2026, 05:53
Lowveld Pools and covers making Advance pools look bad
I just want to be clear about something, Advance pools have good qaulity and the swimming pool thta was delivered by advanced pools was of good qaulity. BUT heres my story, I boagt a pool including instalation from Lowveld pools and covers, situated in Hazyview, and this is where I had the bad experience. They are reaaly ***********, now been 3 months since my order and stil the pool is not done 100 percent, i had to buy my own materials to finish the pool, the company uses people from the street to install there pools, i am asking and pleading from advanced pools not to supply Lowveld pools and covers anymore and pleading from people in lowveld area not to use LOWVELD pools and covers as they rip you off. i am busy with a legal case against them and will make sure they never sell a pool in this area again.You all can ask why I put this on advanced pools website and the reason for that is the bakkie that came and deliver the pool had advanced pools marking and my neighbours saw that. I just should have boaght straight from advanced pools and do the installation myself and then everything should have been cheaper and 100 persent correct .
Helpful (0)
|Replies (0)ER
Eugene R
1 reviews | Active since Jan 2020
22 Jan 2026, 05:53
Lowveld Pools and covers making Advance pools look bad
I just want to be clear about something, Advance pools have good qaulity and the swimming pool thta was delivered by advanced pools was of good qaulity. BUT heres my story, I boagt a pool including instalation from Lowveld pools and covers, situated in Hazyview, and this is where I had the bad experience. They are reaaly ***********, now been 3 months since my order and stil the pool is not done 100 percent, i had to buy my own materials to finish the pool, the company uses people from the street to install there pools, i am asking and pleading from advanced pools not to supply Lowveld pools and covers anymore and pleading from people in lowveld area not to use LOWVELD pools and covers as they rip you off. i am busy with a legal case against them and will make sure they never sell a pool in this area again.You all can ask why I put this on advanced pools website and the reason for that is the bakkie that came and deliver the pool had advanced pools marking and my neighbours saw that. I just should have boaght straight from advanced pools and do the installation myself and then everything should have been cheaper and 100 persent correct .
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Replies (0)GC
AC
Annemieke C
1 reviews | Active since Jan 2020
15 Oct 2025, 08:29
Do not recommend Advance Pools
In Thornwood Estate, Pinehurst, Durbanville. Poor after sales service & Poor communication. Hardly professional. Brandon didnt tell us when the men would arrive nor leave. When they started working on the first day, a hot scorching summer’s day, they were not prepared. When i told Brandon, they asked me for water and food, for 3 days- I gave them cooldrink & sandwiches- he told me I shouldn’t have given them. Lucky & his men just arrive and leave, leaving gate open or unlocked. When they finished the job, just left, leaving the site dirty, no final sweep down or cleanup and storm water drain blocked from debris. He never apologises, even on a particular day, when his men did not pitch twice, making me wait the whole day. We had to ask Brandon about doing a handover/final inspection, initially sending video’s only. I have evidence of the above review. Hellopeter, this is a true account of our personal experience. Brandon, owner, threatened legal action when he demanded i remove my reviews on google
Helpful (0)
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Annemieke C
1 reviews | Active since Jan 2020
15 Oct 2025, 08:29
Do not recommend Advance Pools
In Thornwood Estate, Pinehurst, Durbanville. Poor after sales service & Poor communication. Hardly professional. Brandon didnt tell us when the men would arrive nor leave. When they started working on the first day, a hot scorching summer’s day, they were not prepared. When i told Brandon, they asked me for water and food, for 3 days- I gave them cooldrink & sandwiches- he told me I shouldn’t have given them. Lucky & his men just arrive and leave, leaving gate open or unlocked. When they finished the job, just left, leaving the site dirty, no final sweep down or cleanup and storm water drain blocked from debris. He never apologises, even on a particular day, when his men did not pitch twice, making me wait the whole day. We had to ask Brandon about doing a handover/final inspection, initially sending video’s only. I have evidence of the above review. Hellopeter, this is a true account of our personal experience. Brandon, owner, threatened legal action when he demanded i remove my reviews on google
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Replies (0)AC
Annemieke C
1 reviews | Active since Jan 2020
14 Oct 2025, 22:16
Do not recommend advance pools, owner Brandon Beukman
In Thornwood Estate, Pinehurst, Durbanville. Owner Brandon Beukman - Poor after sales service & Poor communication. Hardly professional. Brandon didnt tell us when the men would arrive nor leave. When they started working on the first day, a hot scorching summer’s day, they were not prepared. When i told Brandon, they asked me for water and food, for 3 days- I gave them cooldrink & sandwiches- he told me I shouldn’t have given them. Lucky & his men just arrive and leave, leaving gate open or unlocked. When they finished the job, just left, leaving the site dirty, no final sweep down or cleanup and storm water drain blocked from debris. He never apologises, even on a particular day, when his men did not pitch twice, making me wait the whole day. We had to ask Brandon about doing a handover/final inspection, initially sending video’s only. I have evidence of the above review. Hellopeter, this is a true account of our personal experience. Brandon, threatened legal action when he demanded i remove my reviews on google.
Helpful (0)
|Replies (0)AC
Annemieke C
1 reviews | Active since Jan 2020
14 Oct 2025, 22:16
Do not recommend advance pools, owner Brandon Beukman
In Thornwood Estate, Pinehurst, Durbanville. Owner Brandon Beukman - Poor after sales service & Poor communication. Hardly professional. Brandon didnt tell us when the men would arrive nor leave. When they started working on the first day, a hot scorching summer’s day, they were not prepared. When i told Brandon, they asked me for water and food, for 3 days- I gave them cooldrink & sandwiches- he told me I shouldn’t have given them. Lucky & his men just arrive and leave, leaving gate open or unlocked. When they finished the job, just left, leaving the site dirty, no final sweep down or cleanup and storm water drain blocked from debris. He never apologises, even on a particular day, when his men did not pitch twice, making me wait the whole day. We had to ask Brandon about doing a handover/final inspection, initially sending video’s only. I have evidence of the above review. Hellopeter, this is a true account of our personal experience. Brandon, threatened legal action when he demanded i remove my reviews on google.
0
Replies (0)RR
Rudolf R
1 reviews | Active since Jan 2020
13 Oct 2025, 10:37
Thank you to Brandon, Juan, Len, Lucky and the team at Advance Pools
Thank you to Brandon, Juan, Len, Lucky and the team at Advance Pools. From start to finish we had a great experience. They were prompt, professional and completed the installation well within the agreed time. It looks fantastic as well. A special thanks to Brandon, who when asked if they could prioritise our installation for my daughters birthday, made a plan to get it done. I would definitely recommend them as a preferred service provider.
Helpful (0)
|Replies (0)RR
Rudolf R
1 reviews | Active since Jan 2020
13 Oct 2025, 10:37
Thank you to Brandon, Juan, Len, Lucky and the team at Advance Pools
Thank you to Brandon, Juan, Len, Lucky and the team at Advance Pools. From start to finish we had a great experience. They were prompt, professional and completed the installation well within the agreed time. It looks fantastic as well. A special thanks to Brandon, who when asked if they could prioritise our installation for my daughters birthday, made a plan to get it done. I would definitely recommend them as a preferred service provider.
0
Replies (0)AC
Annemieke C
1 reviews | Active since Jan 2020
9 Oct 2025, 14:45
Unprofessional - do not recommend.
In Thornwood Estate, Pinehurst, Durbanville. Poor after sales service & Poor communication. Hardly professional. Brandon didnt tell us when the men will arrive nor leave. When they started working on the first day, a hot scorching summer’s day, they were not prepared. When i told Brandon, they asked me for water and food, for 3 days, I gave them cooldrink & sandwiches , he told me I shouldn’t have given them. They just arrive and leave, leaving gate open or unlocked. When they finished the job, just left, leaving the site dirty, no final sweep down or cleanup and storm water drain blocked from debris. He never apologises, even on a particular day, when his men did not pitch twice, making me wait the whole day. We had to ask Brandon about doing a handover/final inspection, initially sending video’s only.
Helpful (0)
|Replies (0)AC
Annemieke C
1 reviews | Active since Jan 2020
9 Oct 2025, 14:45
Unprofessional - do not recommend.
In Thornwood Estate, Pinehurst, Durbanville. Poor after sales service & Poor communication. Hardly professional. Brandon didnt tell us when the men will arrive nor leave. When they started working on the first day, a hot scorching summer’s day, they were not prepared. When i told Brandon, they asked me for water and food, for 3 days, I gave them cooldrink & sandwiches , he told me I shouldn’t have given them. They just arrive and leave, leaving gate open or unlocked. When they finished the job, just left, leaving the site dirty, no final sweep down or cleanup and storm water drain blocked from debris. He never apologises, even on a particular day, when his men did not pitch twice, making me wait the whole day. We had to ask Brandon about doing a handover/final inspection, initially sending video’s only.
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Replies (0)CD
Carel D
1 reviews | Active since Jan 2020
2 Oct 2025, 17:28
Absolutely Brilliant!!!
WOW!!!! What an absolutely fantastic experience!! We made use of Advance Pools to install a swimming pool (5m x 2.5m) at our home. We have a narrow backyard and there was very limited space to maneuver, which meant the swimming pool had to be moved across our roof by hand. This proved to be no problem for Advance Pools as Lucky and his team worked effectively and efficiently, they cleaned as they went and before you know it, our pool was installed. Advance Pools (Juan, Brandon and Team) provided us with excellent advice, guidance and professional service. We cannot recommend them enough. I must give a final shout-out to "Generaal" Lucky - he was indeed "Die-Man-met-die-Plan"!
Helpful (0)
|Replies (0)CD
Carel D
1 reviews | Active since Jan 2020
2 Oct 2025, 17:28
Absolutely Brilliant!!!
WOW!!!! What an absolutely fantastic experience!! We made use of Advance Pools to install a swimming pool (5m x 2.5m) at our home. We have a narrow backyard and there was very limited space to maneuver, which meant the swimming pool had to be moved across our roof by hand. This proved to be no problem for Advance Pools as Lucky and his team worked effectively and efficiently, they cleaned as they went and before you know it, our pool was installed. Advance Pools (Juan, Brandon and Team) provided us with excellent advice, guidance and professional service. We cannot recommend them enough. I must give a final shout-out to "Generaal" Lucky - he was indeed "Die-Man-met-die-Plan"!
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Replies (0)