Review ofKwikot (Haier) SA (Pty) Ltd
Kwikot (Haier) SA (Pty) Ltd
1.6|25 reviews
Responds in 32 hours 57 min
jN
jonathan N
1 reviews | Active since Member
12 Feb 2026, 09:39
HOPELESSLY PATHETIC
This review is of the Cape Town branch. This company offers the worst service ever. No one bothers returning calls. No one can tell when stock is arriving. Their own products are out of stock for months. Once you have paid for the item, trying to get hold of it is another nightmare. I’m sure the staff have all been trained at home affairs. They seriously just couldn’t give a ****.
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Replies (112)Kwikot (Haier) SA (Pty) Ltd's replyOfficial
12 Feb 2026, 10:30Good afternoon,Thank you for taking the time to leave a review. We truly appreciate your feedback. Please be advised that the matter has been escalated to the appropriate departmental manager, who will be in touch with you as soon as possible.
Best regards,
Kwikot (Haier) SA (Pty) Ltd's reply12 Feb 2026, 10:30
Official
Good afternoon,Thank you for taking the time to leave a review. We truly appreciate your feedback. Please be advised that the matter has been escalated to the appropriate departmental manager, who will be in touch with you as soon as possible.
Best regards,
Kwikot (Haier) SA (Pty) Ltd's replyOfficial
16 Feb 2026, 05:10 Dear Jonathan Norsworthy, We have received your recent email and are very concerned by the language used in your message. We understand that you may be frustrated, and we are always willing to assist in resolving legitimate concerns. However, the language and imagery used in your email are inappropriate and unacceptable. We are committed to maintaining respectful and professional communication with our customers, and we expect the same in return. If there is a specific issue you would like us to address, please provide the relevant details in a respectful manner, and we will gladly review the matter and work toward a resolution. We are here to help, but we will not engage in communication that includes abusive or offensive language. We look forward to your response should you wish to proceed constructively.
Best regards,
Kwikot (Haier) SA (Pty) Ltd's reply16 Feb 2026, 05:10
Official
Dear Jonathan Norsworthy, We have received your recent email and are very concerned by the language used in your message. We understand that you may be frustrated, and we are always willing to assist in resolving legitimate concerns. However, the language and imagery used in your email are inappropriate and unacceptable. We are committed to maintaining respectful and professional communication with our customers, and we expect the same in return. If there is a specific issue you would like us to address, please provide the relevant details in a respectful manner, and we will gladly review the matter and work toward a resolution. We are here to help, but we will not engage in communication that includes abusive or offensive language. We look forward to your response should you wish to proceed constructively.
Best regards,