Unacceptable service

Good afternoon.

I visited your store on Saturday. I phoned to check if I could bring my decoder to be assest and asked if it could not be fixed could I by another one. The lady told yes. When I arrived 30 minutes later I was told there is no stock . Kanye had the ordasity to tell me I didn't tell her which decoder I was looking for. Working at a service center you should be providing the service and asking the questions. This Lady should not be dealing with customers with an attitude like she has.

I will much rather stream than deal with incompetency. Nobody could tell me when the stock would arrive.

I wouldn't be surprised in the future if that Multichoice will no longer be a choice.

Upset customer for now anyway.