Absolute Rip Off

I bought a full day spa for 2 as a gift for my friend visiting from Australia and was left feeling embarrassed, disappointed and ripped off. <br> The full body massage was ok at best, the Indian Head massage was some weird hair knotting exercise which didn't even come close to what an IHM is supposed to be and the Mani and pedi were laughable. I have never in my life had a pedi (even an express one) where a nail file didn't even touch my toe nails and where I left with my own nail polish on my toes. Please visit some of your competitors websites to see the definition of an express Mani and pedi. <br> <br> The 60 minute facial consisted of a face wash and a mask - I go for facials regularly and professional salons can do a lot more than that in 60 mins, ridiculous. <br> <br> For the \Salt Glow"we were shoved into a room filled with salt with no explanation of what the treatment was supposed to entail and then left to our own devices until we eventually decided to just leave. <br> <br> As a parting gift I was then told that in order to pay for the two smoothies my friend and I consumed I would need to go through a full security check at the gym.<br> <br> Several attempts to contact you have gone unanswered """