Afhco Property Management
1.2|1,335 reviews
Responds in 18 hours 36 min
ZS
Zinhle S
1 reviews | Active since Member
18 May 2026, 09:40
Unhappy Tenant
I am extremely dissatisfied with the treatment I have received from AFCHO Property Management. My electricity and lights have been switched off despite payment being made, and I have proof of payment available. This ongoing behavior of cutting off tenants’ electricity and locking people out feels abusive, ********, and completely unacceptable.
Tenants cannot simply be deprived of basic services or locked out without following proper legal procedures and obtaining a court order. This conduct goes against tenants’ rights and creates unnecessary emotional and financial stress.
I have reached a point where I no longer feel safe or respected as a tenant under AFCHO Property Management. Due to this continued mistreatment, I will now be escalating this matter to the Rental Housing Tribunal for further investigation and intervention.
I hope AFCHO begins treating tenants fairly, professionally, and within the law because no tenant deserves to be treated this way.
I cannot wait to move out of this sh*t hole of a place
Helpful (0)
Replies (6)0
Replies (6)Afhco Property Management's replyOfficial
18 May 2026, 10:38Good day, Thank you for bringing your concerns to our attention. We acknowledge receipt of your complaint and note the seriousness of the issues raised regarding the electricity supply, access concerns, and your overall tenancy experience. In order for us to investigate the matter and assist accordingly, kindly provide us with the following details on customerservices@afhco.co.za :
- Property/building name
- Unit number
- Proof of payment referred to in your correspondence
Best regards,
Afhco Property Management's reply18 May 2026, 10:38
Official
Good day, Thank you for bringing your concerns to our attention. We acknowledge receipt of your complaint and note the seriousness of the issues raised regarding the electricity supply, access concerns, and your overall tenancy experience. In order for us to investigate the matter and assist accordingly, kindly provide us with the following details on customerservices@afhco.co.za :
- Property/building name
- Unit number
- Proof of payment referred to in your correspondence
Best regards,
ZS
Zinhle S's updateReviewer Update
18 May 2026, 10:40All of this information was sent in an email this morning
ZS
Zinhle S's update18 May 2026, 10:40
Reviewer Update
All of this information was sent in an email this morning
Afhco Property Management's replyOfficial
18 May 2026, 10:42Noted and we will follow up.
Best regards,
Afhco Property Management's reply18 May 2026, 10:42
Official
Noted and we will follow up.
Best regards,
ZS
Zinhle S's updateReviewer Update
20 May 2026, 05:12I am extremely dissatisfied with the way AFCHO Property Management has handled my account and treated me as a tenant. My electricity has been switched off multiple times despite payment being made. Every time proof of payment is submitted, I am told that they “cannot find the payment,” which is completely unacceptable.
Due to the ongoing inconvenience and stress this has caused, I contacted my bank and an official investigation has now been opened regarding the payment issue. I also went to the Rental Housing Tribunal to open a formal case against AFCHO because the repeated disconnection of electricity without proper resolution is unacceptable.
To make matters worse, when I went to the AFCHO offices to seek assistance, I was met by a very rude gentleman named Joe. Instead of assisting professionally, he shouted at me in the reception area in front of other people and then proceeded to threaten me by saying they would cancel my lease. This kind of behavior towards tenants is unprofessional, intimidating, and completely inappropriate.
I am currently on my way to the tribunal yet again because my matter still has not been resolved. At this point, I simply want to leave this place as soon as possible due to the treatment and constant issues experienced while staying here.
I would strongly advise AFCHO management to improve the way tenants are treated and to handle payment disputes professionally instead of resorting to threats and ******** utility disconnections.
Due to the ongoing inconvenience and stress this has caused, I contacted my bank and an official investigation has now been opened regarding the payment issue. I also went to the Rental Housing Tribunal to open a formal case against AFCHO because the repeated disconnection of electricity without proper resolution is unacceptable.
To make matters worse, when I went to the AFCHO offices to seek assistance, I was met by a very rude gentleman named Joe. Instead of assisting professionally, he shouted at me in the reception area in front of other people and then proceeded to threaten me by saying they would cancel my lease. This kind of behavior towards tenants is unprofessional, intimidating, and completely inappropriate.
I am currently on my way to the tribunal yet again because my matter still has not been resolved. At this point, I simply want to leave this place as soon as possible due to the treatment and constant issues experienced while staying here.
I would strongly advise AFCHO management to improve the way tenants are treated and to handle payment disputes professionally instead of resorting to threats and ******** utility disconnections.
ZS
Zinhle S's update20 May 2026, 05:12
Reviewer Update
I am extremely dissatisfied with the way AFCHO Property Management has handled my account and treated me as a tenant. My electricity has been switched off multiple times despite payment being made. Every time proof of payment is submitted, I am told that they “cannot find the payment,” which is completely unacceptable.
Due to the ongoing inconvenience and stress this has caused, I contacted my bank and an official investigation has now been opened regarding the payment issue. I also went to the Rental Housing Tribunal to open a formal case against AFCHO because the repeated disconnection of electricity without proper resolution is unacceptable.
To make matters worse, when I went to the AFCHO offices to seek assistance, I was met by a very rude gentleman named Joe. Instead of assisting professionally, he shouted at me in the reception area in front of other people and then proceeded to threaten me by saying they would cancel my lease. This kind of behavior towards tenants is unprofessional, intimidating, and completely inappropriate.
I am currently on my way to the tribunal yet again because my matter still has not been resolved. At this point, I simply want to leave this place as soon as possible due to the treatment and constant issues experienced while staying here.
I would strongly advise AFCHO management to improve the way tenants are treated and to handle payment disputes professionally instead of resorting to threats and ******** utility disconnections.
Due to the ongoing inconvenience and stress this has caused, I contacted my bank and an official investigation has now been opened regarding the payment issue. I also went to the Rental Housing Tribunal to open a formal case against AFCHO because the repeated disconnection of electricity without proper resolution is unacceptable.
To make matters worse, when I went to the AFCHO offices to seek assistance, I was met by a very rude gentleman named Joe. Instead of assisting professionally, he shouted at me in the reception area in front of other people and then proceeded to threaten me by saying they would cancel my lease. This kind of behavior towards tenants is unprofessional, intimidating, and completely inappropriate.
I am currently on my way to the tribunal yet again because my matter still has not been resolved. At this point, I simply want to leave this place as soon as possible due to the treatment and constant issues experienced while staying here.
I would strongly advise AFCHO management to improve the way tenants are treated and to handle payment disputes professionally instead of resorting to threats and ******** utility disconnections.
Afhco Property Management's replyOfficial
20 May 2026, 06:28Noted and we will follow up.
Best regards,
Afhco Property Management's reply20 May 2026, 06:28
Official
Noted and we will follow up.
Best regards,
Afhco Property Management's replyOfficial
20 May 2026, 07:47We confirm your query is on going further investigation.
Best regards,
Afhco Property Management's reply20 May 2026, 07:47
Official
We confirm your query is on going further investigation.
Best regards,