1 reviews | Active since Member
My sister unfortunately chose this place in Melrose Arch to have her 40th bday celebration. There were 24 of us and only had 1 waitress. It was almost as if they didn’t expect us because the wine was warm and it took them 1.5 hours to even begin serving the wine. The food was cold and came out in dribs n drabs. The “main event” was the fact that we had a set menu that had an option of lamb shank. 15 of the 24 people had ordered that, but we were told that only 7 was available because it was out of stock because it was served to the other patrons that were dining there. They promised to comp the 8 main meals as a courtesy. However when it came time to pay no one knew about this deal and in fact they were saying they promised to give ya 2 free bottles of wine. Needless to say the night was ruined by this as it was quite a spectacle where the Manager has to be called back whome himself escalated the situation due to him not being able to handle sticky situations. He had a terrible attitude and kept walking away like a petulant child when he seemed not to be able to answer our questions. It was entirely disgusting and unbefitting for that environment it being Melrose Arch and all.