Utterly disappointed and annoyed client!!

I am so disappointed and utterly annoyed with African Pride Irene Country Lodge. I have been calling them every day for the past 4 days trying to get assistance and clarity on something. Calling them for four consecutive days, 2 to three times a day!!! Each time I call, I am told that the Spa manager will call me back. I have been communicating with Tanya from conferencing and reservations. At this point I'm so over it, I can't be given the run around for 4 full consecutive days and still no clarity or feedback. I'm very disappointed and have even lost interest in visiting the hotel. They need to start putting more value on their clients especially during this trying time, our economy is at it's ultimate lowest, people are saving money as they are uncertain about the future and here I am wanting to spend my hard earned money by supporting their business and this is how I'm treated as though they are too good for my money.