Reply to complaint

I hereby reply to this review. there are many unscrupulous contractors but in 12 years i have dealt with two unscrupulous clients, Vanessa was one. We took a 50% deposit with progress payments as work progressed, she could of stopped at any time if unhappy. Her father was on site daily giving the workers different instructions & doubling the time we needed to complete the work. at 95% of the work we where finalising snags which grew daily eg. grass dying in patches " this was the dog urinating on it " which we replaced. The list just grew even for things we didn't work on & it was clear she was delaying final payment, we then opted to walk away, as the client relationship was not worth mending as Vanesssa started running illegal debit orders against our business account, she was clearly not in a right frame of mind & trying to continue a was going to be painful