LACK OF SERVICE AND COMMITTMENT

TFG Customer, thanks for contacting us. CS-677945 is logged relating to your TFG Financial Services - Publications feedback / request. Regards TFG ww****g.co.za/contact-us The above complaint has not been resolved as yet. I got an e-mail from Grizelda Filander on 8/4/2022 and I sent an e-mail reply the same day. I called the number on the e-mail the next week and left a message for Grizelda. I subsequently missed one call but repeatedly called the number and there is no reply. I have verified that it is the number for the Foschini Group. The account has now yet again been handed over to another debt collecting agency and the interest and other charges amounts to hundreds of Rands. To the management of the Foschini Group - your customer care dept do not care at all about customers and neither do they have any commitment to solve any issues. Can a senior person please take over this issue???? I will not pay for all the years after I canceled the prescription to the children's magazine, nor for any interest, telephone calls or collection calls. Customers should not pay for the incompetence of a service provider!!!