Disgusting service

Most disgusting service ever. Unfriendly staff.... Was served cold food, complained about it there after staff served me raw chicken. I asked for a refund and walked out.... Spoke to the area manager of which was of no use or help, basically had no explanation or proper apologies. Manage did explain that he will have feedback as soon as he resolved the issue in house. Going 2 weeks on and I've never heard back from him..... The standards of this takeaway has really dropped drastically. I will never recommend this place to anyone