Horrible experience

I ordered for from Africaz chicken through uber eats, firstly the order took 1hr and 45 minutes and after receiving the order it was extremely cold and the chips were so dry and horrible , and the wrong order was delivered, because the food had been waiting at the store and the urber guy was no where to be found. And worse after he delivered my food he then deleted the order so I'm unable to rate or complain on the order and now the store can't even pick up the order on their system. What a horrible experience.