TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
<p>Quick to quote, quick to install...</p> <p>NO after sales service, doesn't come back to us wrt issues.</p> <p>Even contacted head office to complain about the Polokwane branch and they were of no help.</p> <p>We paid a mountain of money for screed floors and a couple of months after installation it was in a terrible state.</p> <p>DO NOT MAKE USE OF THIS COMPANY</p>
1 reviews | Active since Jan 2020
<p>Quick to quote, quick to install...</p> <p>NO after sales service, doesn't come back to us wrt issues.</p> <p>Even contacted head office to complain about the Polokwane branch and they were of no help.</p> <p>We paid a mountain of money for screed floors and a couple of months after installation it was in a terrible state.</p> <p>DO NOT MAKE USE OF THIS COMPANY</p>
1 reviews | Active since Jan 2020
Over a 2 and a half year period, Carlos and Sharon Viela and their company Africote have consistantly made promises they haven't kept, provided no service at all and failed to fix a waterproofing problem that they caused. I engaged Africote to waterproof and seal a concrete slab [my upstairs verandah]. it took 6 months to get the job done after I had paid and a further 2 years have passed where they have taken no responsibility for the mess that they caused by removing existing [working] waterproofing. When a head office representative came from Johannesburg to see what all the fuss was about, Carlos quickly changed his tune and promised to fix the problems. Since then very little has been done and no actual sealer applied, despite me contacting them almost weekly to remind them. They have come up with more excuses than you would believe and I have the emails to prove the whole saga. I will be engaging legal help now. Avoid this company like the plague! You may get flashy promises but I guarantee it will all end badly for you. Please contact me for more info!!
1 reviews | Active since Jan 2020
Over a 2 and a half year period, Carlos and Sharon Viela and their company Africote have consistantly made promises they haven't kept, provided no service at all and failed to fix a waterproofing problem that they caused. I engaged Africote to waterproof and seal a concrete slab [my upstairs verandah]. it took 6 months to get the job done after I had paid and a further 2 years have passed where they have taken no responsibility for the mess that they caused by removing existing [working] waterproofing. When a head office representative came from Johannesburg to see what all the fuss was about, Carlos quickly changed his tune and promised to fix the problems. Since then very little has been done and no actual sealer applied, despite me contacting them almost weekly to remind them. They have come up with more excuses than you would believe and I have the emails to prove the whole saga. I will be engaging legal help now. Avoid this company like the plague! You may get flashy promises but I guarantee it will all end badly for you. Please contact me for more info!!
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