Reference Number 5857-1

If I had my way I wouldn't even give them 1 star... I booked for 2 units at Afriski for a 4 and a 6 sleeper on the 03/05/2024. R8 986.10 for the 4 sleeper and R16 542.60 for the 6 sleeper. I was sent confirmation and booking confirmation. I paid 50% of each unit and everything was fine(R 4 493.05 and R8271.30) making the balance R12 764035.... A few days before we were due to travel they sent the links for payment. I just paid without checking.. I paid the R12 764.35(correct amount due) and mistakenly paid R4 493.05 as well... We ended up not even going there(family emergency)... For that I am not even asking for a refund... I am asking a refund for the extra R4 493.05 that I overpaid.. Now all of a sudden I am told that no I actually I booked for an 8 sleeper... There's nowhere in my communication nor paperwork where it is showing me having booked an 8 sleeper. So I am not sure where Tumelo is getting the 8 sleeper all of a sudden. I have sent emails upon emails and proof of all of this.. At this point I will never go to Afriski. Last year in 2023 I went to a place called Oxbow.. I wish I had just booked with them again as they were soooo friendly and have a cosy and cheap accommodation.. Afriski is a big NO NO for me .