Afriskuld
Claimed Business
Afriskuld
Claimed Business
361 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
Afriskuld
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Afriskuld receives overwhelmingly positive feedback for its consultant quality and onboarding experience. Clients repeatedly praise named agents for empathy, patience, and clear guidance, often noting that service is delivered in their home language. While the signup journey earns strong endorsement, a small but vocal group raises serious concerns about post-registration payment distribution, fee transparency, and unresolved creditor issues.
TrustIndex
8.2
Jun '25 - May '26
Based on recent customer reviews, Afriskuld delivers an exceptional debt review experience anchored by named consultants who guide clients with empathy and professionalism. Customers repeatedly describe relief, restored peace of mind, and stress-free onboarding. Service in Afrikaans is widely praised. While the overwhelming majority of feedback is positive, a small number of post-registration clients raise concerns around payment allocation and follow-through after debt review commences.
Afriskuld's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers consistently name specific consultants like Marushka, Byron, Alex, Chante, Tiaan, and Johann as exceptional, patient, and empathetic. Reviewers describe feeling treated as humans, reassured during stressful situations, and guided step by step with professionalism and warmth.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I was initially contacted after leaving a negative review and was promised that my complaint would be resolved. However, during that same conversation, I was immediately asked to remove my review before any actual resolution took place. I explained that I would gladly update or remove the review once all outstanding issues had genuinely been addressed. To date, only my payment allocation issue and the resulting snowball effect have been resolved. However, an overpayment made to one of my creditors still remains unresolved. In addition, a credit received from Doodseker after I cancelled their services has still not been paid over to my creditor. I have followed up twice regarding these outstanding matters, but my emails are now being ignored. My experience has been that the service is good only until you are committed as a customer. After that, communication and support significantly declined.
1 reviews | Active since Jan 2020
I was initially contacted after leaving a negative review and was promised that my complaint would be resolved. However, during that same conversation, I was immediately asked to remove my review before any actual resolution took place. I explained that I would gladly update or remove the review once all outstanding issues had genuinely been addressed. To date, only my payment allocation issue and the resulting snowball effect have been resolved. However, an overpayment made to one of my creditors still remains unresolved. In addition, a credit received from Doodseker after I cancelled their services has still not been paid over to my creditor. I have followed up twice regarding these outstanding matters, but my emails are now being ignored. My experience has been that the service is good only until you are committed as a customer. After that, communication and support significantly declined.
1 reviews | Active since Jan 2020
I would like to express my sincere appreciation to Vian for the exceptional support and service provided. You have truly taken a massive load off my shoulders, and I cannot thank you enough for the difference you’ve made. Your professionalism, positive attitude, and commitment to keeping me fully updated at all times have been outstanding. It’s rare to come across someone so dedicated and reliable. Thank you again for your amazing service — it is genuinely appreciated.
1 reviews | Active since Jan 2020
I would like to express my sincere appreciation to Vian for the exceptional support and service provided. You have truly taken a massive load off my shoulders, and I cannot thank you enough for the difference you’ve made. Your professionalism, positive attitude, and commitment to keeping me fully updated at all times have been outstanding. It’s rare to come across someone so dedicated and reliable. Thank you again for your amazing service — it is genuinely appreciated.
1 reviews | Active since Jan 2020
Wow, be very careful to use these guys. They made my payment for the creditors so high that it meant no money for my utilities and groceries. They this month took 14800 from my bank account even after I stopped the process with them before the date of them taking money from my account . They sent me a invoice for less than the 14800 that they took, when I questioned this there answer was that apart from the 14800 that they took i still owe them 11327. They only entered in communication with the creditors and for that they charge me 26137 without one cent going to creditors. They only sent me the official documents today to get rid of them. This month i cant provide my household with groceries. My warning to other people was removed last time . I wonder sometimes what is the use of this platform. Be very careful of this company, they only talk a good game with there false advertising
1 reviews | Active since Jan 2020
Wow, be very careful to use these guys. They made my payment for the creditors so high that it meant no money for my utilities and groceries. They this month took 14800 from my bank account even after I stopped the process with them before the date of them taking money from my account . They sent me a invoice for less than the 14800 that they took, when I questioned this there answer was that apart from the 14800 that they took i still owe them 11327. They only entered in communication with the creditors and for that they charge me 26137 without one cent going to creditors. They only sent me the official documents today to get rid of them. This month i cant provide my household with groceries. My warning to other people was removed last time . I wonder sometimes what is the use of this platform. Be very careful of this company, they only talk a good game with there false advertising
1 reviews | Active since Jan 2020
I had an excellent experience with Afriskuld! Tiaan Verster was extremely professional, responsive, and quick in getting my application up and running. He guided me through the entire start-up process, making everything straightforward and stress-free. I truly appreciate his dedication and the great service he provided. Thank you, Tiaan!
1 reviews | Active since Jan 2020
I had an excellent experience with Afriskuld! Tiaan Verster was extremely professional, responsive, and quick in getting my application up and running. He guided me through the entire start-up process, making everything straightforward and stress-free. I truly appreciate his dedication and the great service he provided. Thank you, Tiaan!
The most common complaint about Afriskuld, based on Hellopeter's AI analysis of recent customer reviews, is Billing, Payments & Financial Accuracy. While most clients praise affordable consolidated instalments, a notable minority raise serious concerns about unauthorised debits after cancellation, distributions to cancelled policies, snowball allocation not being honoured, and difficulty recovering funds from settled creditors post-registration.
Afriskuld has a TrustIndex of 8.2 out of 10 on Hellopeter, based on 361 reviews in the last 12 months. They reply to 88% of negative reviews, typically within 56 min. Hellopeter has tracked Afriskuld across 1,066 total reviews. How is the TrustIndex calculated? →