Ag mobile terible service

<p>Good day my name is marlene in 2015 october i purchased a ag ghost mobile thru cell c since i was promised a 24hour lifteme waranty and repair or replaced phone nw this number is not working ive been to cel c outlets and contacted ag mobile with no reply being told there are no parts to fix the phone yet i pay evry month ive no parts are availble then why not give a replacement phone ive been batling back and forth for a year now and call centre dont get back to me im now considering going to the consumer ombudsman kind regards marlene ********** 045</p>